Sydney, Australia – February 2, 2021 – UpGuard was presented with a Bronze Stevie® Award in the Customer Service Department of the Year – Computer Software - Up to 100 Employees category in the 15th annual Stevie Awards for Sales & Customer Service last night.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
Winners will be recognized during a virtual awards ceremony on April 14.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.
UpGuard stands apart from the competition in our relentless pursuit to connect with and understand our customers. The UpGuard Customer Success Department has been instrumental in developing an enthusiastic community of UpGuard advocates and pushing for changes to keep UpGuard on the forefront of the security industry. In the past year the Customer Success team has grown to service a global footprint, completely updated the customer feature request process to include a quarterly cadence of customer-driven features, and turned focus to customer autonomy, onboarding new integrations and creating product knowledge base articles to enable our customers to solve even greater problems than before. In the words of the Stevie Award judges, “The efforts undertaken over the last year have paid off!”
“I am very proud of the immense growth that our team has undergone in the past year,” said Spiro Spiroski, Chief Customer Officer. “The customer success team goes above and beyond to put our customers first. We are thrilled to receive this recognition and want to thank our customers for their loyalty and support.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About UpGuard
UpGuard helps businesses manage cybersecurity risk. UpGuard’s integrated risk platform combines third-party risk management, security questionnaires, and threat intelligence capabilities to give businesses a full and comprehensive view of their attack surface.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
