Years ago, our company set out with a mission to solve a problem of trust between software developers and admins. We knew the problem existed firsthand—at our old jobs in a large Australian bank, one of us had been developing software and the other managing operations. We had a disagreement about how to proceed with a deployment. Dev insisted everything was ready but Ops pushed back, saying there was not enough information to trust the changes about to take place. We each saw merit in the other's argument and knew this had to be happening everywhere, so we left our 9-to-5's to build a solution.