Closing The Loop On Notifications with UpGuard and Slack

Posted by UpGuard

UpGuard and SlackThough still a relatively new player on the market, group messaging upstart Slack has steadily expanded its footprint into the business and enterprise arena with its polished, streamlined offering for team collaboration. For the uninitiated, Slack is essentially a tool for collaborating amongst teams—chat rooms on steroids, if you will. And like UpGuard, Slack’s integration capabilities are among its most lauded features. When used in conjunction with each other, the two together can give organizations a highly effective feedback loop for staying on top of system/configuration changes and vulnerabilities.

Despite Slack’s rising popularity as the “cool” tool for collaborating amongst teams, others exist and have been on the market longer: Microsoft Lync, Yammer, Salesforce Chatter, and Jive are a few popular examples. UpGuard integrates with all of the above, but its integration with Slack makes for an especially compelling and highly useful offering. For example, notifications piped into Slack from UpGuard—as well as all related interactions around said notifications—are automatically archived, indexed, and searchable. Furthermore, Slack is platform-agnostic and works on all devices (the iOS/Android client and web app are equally functional). And since Slack is primarily offered as a cloud-based SaaS platform, organizations can start to reap value from it immediately.

Though UpGuard’s notification and alerting engine serves as an effective mechanism for staying on top of events unto itself, teams standardizing on Slack can take advantage of UpGuard’s integration for maximum coverage and event visibility. For example, UpGuard’s platform for configuration integrity and monitoring is a powerful solution for combating configuration drift. When drift is detected, notifications can be set up on a per-environment basis.

 UpGuard and Slack

Drift Notification Reporting in UpGuard.

These notifications can then be in turn piped to the appropriate Slack channel(s) for review. Per the above example, an organization with separate group channels for Linux and Mac environments can route UpGuard notifications automatically to the appropriate audiences—in this case, the Linux and Mac server teams.

Similarly, notifications regarding scheduled jobs can also be piped to Slack for maximum team-level visibility regarding critical events. In the following example, UpGuard is configured to push task failure notifications to the organization’s #notify Slack channel.

UpGuard and Slack

Creating Slack integrations in UpGuard.

Stuck job and failure notifications are subsequently broadcasted to the designated Slack channel—in this case, #notify.

UpGuard and Slack

In short, Slack dovetails right into UpGuard’s leading integrity monitoring solution for closing the loop on configuration alerts and notifications. If your DevOps or IT/Development teams use Slack, our platform’s integration can accelerate the fostering of environmental awareness and insight amongst your teams like never before. Give it a test drive today—on us.

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