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[Protecting Student Health Data: TPRM for Higher Education](/blog/protecting-student-health-data-tprm-for-higher-education)

Publish date

September 20, 2026

{x} minute read

# Protecting Student Health Data: TPRM for Higher Education

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Written by

[Leah Sadoian](/team/leah-sadoian)

Content Writer

Leah is an experienced cybersecurity writer. Her work is read by leaders in security, tech, education, healthcare, and government.

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[Kaushik Sen](/team/kaushik-sen)

Chief Marketing Officer

Kaushik has a background in software engineering, enterprise solution architecture, and data analytics. He brings a unique, data-driven perspective to cybersecurity education.

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[Higher education institutions](https://www.upguard.com/blog/how-colleges-universities-can-prevent-data-breaches) are a growing target for cybercriminals due to the high volume of [sensitive information](https://www.upguard.com/blog/sensitive-data) and data they collect and use. From enrollment to matriculation, colleges and universities utilize student data for everything from financial aid packages to determining eligibility for coursework. According to[ a report by Check Point Research](https://blog.checkpoint.com/2022/08/09/check-point-research-education-sector-experiencing-more-than-double-monthly-attacks-compared-to-other-industries/#:~:text=According%20to%20CPR%2C%20the%20Education,to%20the%20other%20industries'%20average.), the education sector (specifically higher education) has experienced significantly [more cyber attacks](https://www.upguard.com/blog/education-sector-cyber-attacks) than any other industry in recent years.

Institutions must enhance their information security and third-party risk management programs as data breaches grow throughout the higher ed sector.

The non-vertical map is the [TPRM program areas](/tprm).

Alongside general student data, many higher education institutions also collect and use sensitive student [health data](https://www.upguard.com/blog/protected-health-information-phi), which [third-party vendors](https://www.upguard.com/blog/third-party-vendor) may utilize for daily business operations. This blog explores the sensitive student health data used by higher education institutions, the types of third-party vendors interacting with it, and [TPRM](https://www.upguard.com/blog/third-party-risk-management) strategies to secure and protect [sensitive data](https://www.upguard.com/blog/sensitive-data).

[Explore G2’s #1 Third Party & Supplier Risk Management Software, UpGuard Vendor Risk >](https://www.upguard.com/g2)

## Types of Student Health Data in Higher Education

In higher education, students' health data is paramount to promoting their well-being and academic success. However, collecting and managing such data requires careful attention to privacy laws and ethical considerations, particularly in the United States, where regulations such as the [Health Insurance Portability and Accountability Act (HIPAA)](https://www.upguard.com/blog/hipaa-privacy-rule) and the [Family Educational Rights and Privacy Act (FERPA)](https://www.upguard.com/blog/ferpa-compliance-guide) are in place.

Types of sensitive student health data higher education institutions use include:

* **Medical records:&#x20;**&#x49;nformation about student visits to campus health centers, including diagnoses, treatments, and prescriptions
* **Emergency medical information**: Critical data such as contact information, blood type, known allergies, and other pertinent health details can be vital in emergencies**‍**
* **Immunization records**: Data regarding student vaccinations, which is particularly important for preventing outbreaks of diseases on campus**‍**
* **Mental health information**: Details from counseling and psychological services, including usage rates, types of issues addressed (like anxiety, depression, stress), and outcomes of interventions**‍**
* **Accommodation and accessibility information**: Details about students with disabilities or those requiring special medical accommodations which help institutions ensure equal access to facilities and learning opportunities**‍**
* **Insurance information**: Details about student health insurance coverage, which is used for billing and ensuring students receive necessary care without undue financial burden

In 2015, the University of California at Los Angeles Health System [experienced a significant data breach exposing the personal and health data of 4.5 million individuals.](https://www.uclahealth.org/news/release/ucla-health-victim-of-a-criminal-cyber-attack-2472) The breach was the result of cybercriminals hacking into parts of the computer network that were not properly secured. In response, UCLA worked with FBI investigators and hired private computer forensic experts to further secure information on network servers. However, the exposed data remained, leaving affected individuals at risk of further security incidents and identity theft.

## Third-Party Service Providers in Higher Education

Higher education institutions often collaborate with [third-party service providers ](https://www.upguard.com/blog/third-party-vendor)to manage and enhance student health services, which may involve digitally or physically sharing student health data. The process of outsourcing business operations to third-party vendors is increasing, necessitating the need for [robust TPRM processes](https://www.upguard.com/blog/tprm-in-higher-education-post-implementation-best-practices) to protect [personal data](https://www.upguard.com/blog/personally-identifiable-information-pii) and prevent [data breaches](https://www.upguard.com/blog/data-breach).

Some examples of third-party service providers that may interact with sensitive student health data include:

* **Electronic Health Records (EHR) systems**: Providers like Epic, Cerner, or Mediware offer platforms for efficiently managing electronic health records, ensuring that health information is accessible to authorized users while maintaining privacy and security
* **Telehealth service providers**: Companies such as Teladoc, Amwell, or MDLive facilitate virtual health consultations, expanding access to medical and mental health care for students, especially those in remote areas or with mobility constraints
* **Health insurance and benefits management**: Firms like UnitedHealth, Aetna, and Blue Cross Blue Shield manage student health insurance plans and process claims requiring access to [personal health information](https://www.upguard.com/blog/protected-health-information-phi)**‍**
* **Mental health platforms and apps**: Providers such as Talkspace or BetterHelp, which offer online counseling services, may handle sensitive mental health data to provide personalized support**‍**
* **Survey and research organizations**: Entities like the American College Health Association or independent research firms that conduct health surveys and studies involving student data to track health trends and needs**‍**
* **Disability and accessibility services providers**: Companies offering software and management tools for accessibility accommodations, such as Accessible Information Management (AIM), which handles [sensitive data](https://www.upguard.com/blog/sensitive-data) regarding students' health and accommodation needs**‍**
* **Emergency response services**: Providers of emergency medical services and crisis management systems that need access to critical student health information to ensure timely and effective responses in emergencies

## TPRM Strategies to Protect Student Health Data in Higher Education

Higher education institutions should implement a robust [TPRM program](https://www.upguard.com/blog/effective-tprm-programs) to secure the high volume of sensitive student data they collect and use. Below are some of the best strategies to enhance your institution's TPRM program to protect and secure sensitive student data.

### Comprehensive due diligence

Higher education institutions must conduct [comprehensive due diligence](https://www.upguard.com/blog/vendor-due-diligence) when they plan to engage third-party vendors to manage student health data. This process requires thoroughly vetting potential vendors to understand their [data protection practices](https://www.upguard.com/blog/data-protection-for-third-parties), security infrastructure, and past performance in handling sensitive information. Institutions should review the vendor's compliance with relevant laws such as [HIPAA](https://www.upguard.com/blog/hipaa-privacy-rule) and [FERPA](https://www.upguard.com/blog/ferpa-compliance-guide) and their history of [data breaches](https://www.upguard.com/blog/data-breach) or security incidents.

This due diligence also involves examining the subcontractors a vendor might use to ensure that all parties involved in handling student data meet the institution's strict security standards. Ultimately, this meticulous vetting process helps [select vendors](https://www.upguard.com/blog/7-tips-vendor-selection) who align with the institution's needs and demonstrate a robust commitment to [data privacy and security](https://www.upguard.com/blog/data-security).

#### How UpGuard helps

[UpGuard Vendor Risk](https://www.upguard.com/product/vendorrisk) features a streamlined approach to[ vendor assessments](https://www.upguard.com/product/risk-assessments) in our all-in-one platform, which provides fast and accurate risk assessments tailored to your vendor relationships.

Prioritize[ risk assessments](https://www.upguard.com/product/risk-assessments) based on a vendor’s risk exposure to your organization. Conduct initial assessments with our data-driven[ security ratings](https://www.upguard.com/product/security-ratings)—or explore our library of industry-standard[ security questionnaires](https://www.upguard.com/product/security-questionnaires). Vendor Risk provides one place to assess, remediate, or waive vendor risks to create an ongoing record of your vendor’s security posture.

[Learn more about how UpGuard Vendor Risk streamlines vendor assessments >](https://www.upguard.com/product/risk-assessments)

### Regular audits and compliance checks

[Regular audits and compliance checks](https://www.upguard.com/blog/difference-between-compliance-and-auditing-in-information-security) are important for maintaining the security and integrity of student health data. These audits should be conducted internally and by external auditors to ensure that [third-party vendors](https://www.upguard.com/blog/third-party-vendor) always adhere to their contractual obligations and legal requirements. In-depth checks and [ongoing monitoring](https://www.upguard.com/blog/vendor-risk-management-best-practices#:~:text=asessment%20workflow.-,Continuously%20Monitor%20and%20Assess%20Individual%20Vendors,-The%20biggest%20issue) help identify potential [vulnerabilities](https://www.upguard.com/blog/vulnerability) or non-compliance issues that could compromise [data security](http://v).

Regular compliance reviews also help vendors stay aligned with evolving data protection laws and the institution's data governance policies throughout their entire lifecycle. In particular, higher education institutions should check compliance with [HIPAA](https://www.upguard.com/blog/hipaa-privacy-rule), [FERPA](https://www.upguard.com/blog/ferpa-compliance-guide), and any state-specific data privacy laws that may apply to them. Higher education institutions are often exempt from US state privacy laws, but organizations should check compliance requirements for their specific state. By implementing ongoing auditing practices, institutions can proactively [manage risks](https://www.upguard.com/blog/vendor-risk-management) and hold vendors accountable.

#### How UpGuard helps

[Accelerate your assessment](https://www.upguard.com/product/vendorrisk/features#security-questionnaires-section) of third-party vendor compliance by using[ UpGuard Vendor Risk’s](https://www.upguard.com/product/vendorrisk) powerful and flexible built-in[ security questionnaires](https://www.upguard.com/product/security-questionnaires). Our questionnaire library lets you get deeper insights into your vendor’s security by selecting questionnaires based on specific regulations or best practices.

[Our security questionnaires](https://www.upguard.com/product/vendorrisk/features#security-questionnaires-section) make it easy to audit and check compliance across various regulations and cybersecurity frameworks, including[ ISO 27001](https://www.upguard.com/compliance/iso-27001),[ HECVAT](https://www.upguard.com/resources/hecvat-checklist),[ HIPAA](https://www.upguard.com/resources/hipaa-compliance-checklist), and more. Vendors are provided due dates and reminders to complete the questionnaire, and risks are automatically identified and surfaced based on vendor responses so you can[ request remediation or waivers](https://www.upguard.com/product/vendorrisk/features#workflows-section).

[Learn more about UpGuard’s security questionnaires here >](https://www.upguard.com/product/security-questionnaires)

### Risk assessment and management processes

Effective [risk assessment](https://www.upguard.com/blog/how-to-perform-a-supplier-risk-assessment) and management processes are crucial in safeguarding sensitive student health data. Higher education institutions should establish a formalized [risk management framework](https://www.upguard.com/blog/how-to-implement-an-enterprise-risk-management-framework) to achieve this goal. This framework should help them identify, analyze, and mitigate potential [security threats from third-party engagements](https://www.upguard.com/blog/what-is-third-party-risk). The process also involves [risk ratings](https://www.upguard.com/blog/what-are-security-ratings) and regular risk assessments considering the likelihood and impact of potential risks and various security scenarios.

Based on these assessments, institutions should develop risk mitigation strategies, including [enhanced security protocols](https://www.upguard.com/blog/mfa-multi-factor-authentication), training programs for data handlers, and contingency planning. By continuously monitoring and updating these strategies, institutions can adapt to new threats and [vulnerabilities](https://www.upguard.com/blog/vulnerability), maintaining a strong defense against potential [data breaches](https://www.upguard.com/blog/data-breach).

#### How UpGuard helps

[UpGuard Vendor Risk](https://www.upguard.com/product/vendorrisk) is a comprehensive third-party risk management solution built to help your organization streamline vendor risk management.

Vendor Risk features a wide range of[ risk assessment processes](https://www.upguard.com/product/risk-assessments) and monitoring tools that enable users to quickly evaluate the[ security posture of their vendors](https://www.upguard.com/product/vendorrisk/features#vendor-security-ratings) and identify any[ potential vulnerabilities](https://www.upguard.com/product/vendorrisk/features#risk-assessment-section) that present a risk. These features include:

* [**Security ratings:**](https://www.upguard.com/product/security-ratings) Instantly understand your vendor’s security posture and risk profile with our data-driven, objective, and dynamic security metrics. Ratings are updated daily based on analyzing each vendor’s underlying domains and security posture and can help categorize vendors based on the level of risk.
* [**Security questionnaires:**](https://www.upguard.com/product/security-questionnaires) Automate your security questionnaires to get deeper insights into your vendors’ security and cyber risk exposure with over twenty industry-standard questionnaires, including PCI DSS, COBIT 5, GDPR, GDPR, and more.

### Incident response and breach notification protocols

Having a clear plan to manage [data breaches](https://www.upguard.com/blog/data-breach) involving sensitive student health information is critical. It is important to establish robust [incident response and breach notification protocols](https://www.upguard.com/blog/creating-a-cyber-security-incident-response-plan), which should outline the steps to be taken immediately after the breach and assess its impact. The plan must also specify the process for notifying affected individuals and regulatory bodies, which should adhere to legal requirements.

It is essential to provide training to staff on how to respond to data breaches effectively, and it is recommended to conduct regular drills to test the response protocols. These measures ensure that the institution can act swiftly and efficiently in the event of a data breach, minimizing the damage caused and preserving trust with students and stakeholders.

#### How UpGuard helps

[UpGuard Vendor Risk](https://www.upguard.com/product/vendorrisk) helps prevent security incidents from happening by using automated remediation workflows and industry-leading vulnerability detection tools.

Simplify and accelerate how you[ request remediation of cybersecurity risks](https://www.upguard.com/product/vendorrisk/features#remediation-workflows) from your third-party vendors—before they become security incidents. Our[ built-in workflows and remediation planners](https://www.upguard.com/product/vendorrisk/features#remediation-workflows) provide real-time data, progress tracking, and notifications when issues are fixed.

UpGuard Vendor Risk also lists[ vulnerabilities identified](https://help.upguard.com/en/articles/4443125-what-is-included-in-a-vendor-s-vulnerabilities) through information exposed in your vendor’s[ HTTP headers](https://www.upguard.com/blog/exposed-headers),[ website content](https://www.upguard.com/blog/content-security-policy), and[ open ports](https://help.upguard.com/en/articles/4530963-what-services-does-upguard-identify-with-port-scanning).[ Our free Risks and Vulnerabilities blog category](https://www.upguard.com/category/risks-and-vulnerabilities) focuses on specific risk findings and vulnerabilities, including how to resolve and mitigate common issues facing your organization.

[Learn more about UpGuard Vendor Risk’s remediation workflows >](https://www.upguard.com/product/vendorrisk/features#workflows-section)

## UpGuard: Voted the #1 Third Party & Supplier Risk Management Software

UpGuard is proud to be named the[ #1 Third-Party & Supplier Risk Management Software](https://www.upguard.com/g2) in Spring 2024, according to[ G2](https://www.g2.com/products/upguard/reviews#details), the world’s most trusted peer review site for business software. For the seventh consecutive quarter, UpGuard was also named a Market Leader in the category across the Americas, APAC, and EMEA regions, reflecting customers' trust and confidence in the platform.

UpGuard features include:

* [**Third-party attack surface monitoring**](https://www.upguard.com/product/breachsight/features#attack-surface-reduction-section:~:text=assets%20they%20need-,Attack%20surface%20reduction,-Reduce%20your%20attack)**:** Reduce your attack surface by discovering exploitable vulnerabilities and permutations of your domains at risk of typosquatting.
* **Managed Vendor Assessments:** Partner with an UpGuard analyst and put your vendor assessments on autopilot.
* **Security questionnaire automation:** Accelerate your assessment process using UpGuard’s powerful and flexible in-built questionnaires.
* **Risk remediation workflows:** Streamline your cybersecurity risk remediation requests to third-party vendors. Use our real-time data for context, track progress with our workflows, and get notified when issues are resolved.
* **Regulatory compliance tracking:** Our compliance reporting feature enables customers to view their own or their vendor’s risk details (including web risks) mapped against recognized security standards or compliance frameworks like NIST CSF or ISO 27001.
* **Vendor security posture tracking:** Utilize UpGuard’s data-driven security ratings to gain insight and dynamically measure an organization’s security posture.[**‍**](https://www.upguard.com/product/vendorrisk/features#reporting-insights-section:~:text=Manage%20vendor%20risk-,Reporting%20and%20insights,-The%20Reports%20Library)
* **Cybersecurity reporting workflows:** UpGuard's Reports Library provides customized reports for stakeholders in one centralized location, allowing you to effectively report on your third-party risk management program to the Board, C-Suite, and other interested parties.

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