Procedures: Runbook Automation that Works

One of the challenges of building and running information technology systems is solving novel problems. That's where frameworks like scrum and agile come in– getting from the unknown to the known with a minimum of frustration and waste. Another challenge is performing known tasks correctly every single time. Here runbooks, checklists, and documentation are your friend. And yet, despite a crowded market for IT process automation offerings, misconfigurations and missed patches are still a problem– and not just a problem, but the root cause of 75-99% of outages of breaches depending on platform. Executable Documentation

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Sensible Ansible with UpGuard

Going from nothing to automation using one of the many tools available can be a daunting task. How can you automate systems when you’re not even 100% sure how they’ve been configured? The documentation is months out of date and the last guy to configure anything on that box has since left the company to ply his trade somewhere that will more fully appreciate his Ops cowboy routine.

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Configuration Automation - a Maturity Model

It's been really interesting to watch the dramatic uptick in activity around the automation space the last year or two. I don't need to go into too much detail on the benefits that automation offers here; consistency and scalability are two of the more prominent that come to mind. What has struck me, though, is that it feels like the way that companies are going about it is missing a key step.

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Devops and the Death of the CMDB

CMDB and DevOps: the Pitfalls

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Wasting Time Manually Testing

The Sinkhole That is Manual Configuration Testing Testing is a crucial part of software development: it involves the execution of a program with the goal of locating errors. Successful tests are able to uncover new errors that can then be corrected before the software is released.

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DevOps and ITIL Basics

There is a gap that exists between developers and operations in any enterprise dealing with complex and legacy system environments.

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Accelerate Your Data Center Migration With UpGuard

Managing a data center migration? Last week we met with a large cloud provider to discuss how their enterprise customers could use UpGuard Core to accelerate the migration of in-house systems over to their platform.

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What is Cyber Resilience?

Cyber resilience is a fundamental change in understanding and accepting the true relationship between technology and risk. IT risk (or cyber risk, if you prefer) is actually business risk, and always has been. And the cybersecurity industry, for what it's worth, has generally avoided this concept because it goes against the narrative that their respective offerings—whether it's a firewall, IDS, monitoring tool, or otherwise—would be the one-size-fits-all silver bullet that can keep businesses safe. But reality tells a different story.

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