If the Phoenix Project had UpGuard

At UpGuard we've got many decades of experience in large enterprises and are very familiar with the sorts of problems that arise in those sorts of environments. Even for those who have lived through it though, it can be hard to explain to people who haven't. That's why we require all our new employees to read The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win by Gene Kim, Kevin Behr and George Spafford. It does a great - and surprisingly entertaining - job of describing these issues. It also explains how the lessons learnt from years of Lean Manufacturing apply directly to IT. We know that no tool is a silver bullet, but if the employees at Parts Unlimited had UpGuard then it may have been an entirely different story. I've chosen some key excerpts from the book so that we could see how things may have been different.

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What is Cyber Resilience?

Cyber resilience is a fundamental change in understanding and accepting the true relationship between technology and risk. IT risk (or cyber risk, if you prefer) is actually business risk, and always has been. And the cybersecurity industry, for what it's worth, has generally avoided this concept because it goes against the narrative that their respective offerings—whether it's a firewall, IDS, monitoring tool, or otherwise—would be the one-size-fits-all silver bullet that can keep businesses safe. But reality tells a different story.

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