Procedures: Runbook Automation that Works

One of the challenges of building and running information technology systems is solving novel problems. That's where frameworks like scrum and agile come in– getting from the unknown to the known with a minimum of frustration and waste. Another challenge is performing known tasks correctly every single time. Here runbooks, checklists, and documentation are your friend. And yet, despite a crowded market for IT process automation offerings, misconfigurations and missed patches are still a problem– and not just a problem, but the root cause of 75-99% of outages of breaches depending on platform. Executable Documentation

Read More

Check your Amazon S3 permissions. Someone will.

Nearly all large enterprises use the cloud to host servers, services, or data. Cloud hosted storage, like Amazon's S3, provides operational advantages over traditional computing that allow resources to be automatically distributed across robust and geographically varied servers. However, the cloud is part of the internet, and without proper care, the line separating the two disappears completely in cloud leaks— a major problem when it comes to sensitive information.

Read More