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World-class support.\
*In two minutes, guaranteed.*
=============================

When seconds count, UpGuard is already there.

Real security expertise driving real solutions.

> “I switched from another well-known cybersecurity posture platform, and the difference with UpGuard was immediate. The team is active, focused, and the platform keeps getting better.”
>
> Puvendran P IT Security, Enterprise · 11/10/2025

## \~2 mins

average first response time

## \~24 hrs

average issue resolution time

## +96%

customer satisfaction score

## Support you can count on

### Go live on day one

Deploy quickly and securely with guided onboarding and in-app support to deliver immediate results.

### Access global support

Our global team provides around the clock support from real humans, right in your region.

### Build with proven expertise

Our team turns hands-on experience into guidance and training that helps your program mature.

## Hear what customers have to say

Setup & Deployment

> “Installation is simple and straightforward, which saves us time and effort. Their customer service enhances our experience.”

Yusuf R

Speed & Responsiveness

> “Their support organization is a real standout…rarely do we wait for a response from support.”

Deb C

Sr. Director of IT Security & Infrastructure

Knowledgeable Support

> “Customer support is exemplary, characterized by prompt, expert responses that ensure any issue is resolved.”

David T.

Cyber Security Operations Analyst

## More support, when you need it.

Complex deployments require more than standard support. Premium Assurance provides dedicated, hands-on UpGuard expertise tailored to your environment.

See what Premium Assurance could look like for your team.

[Premium Assurance Global](https://content.upguard.com/hubfs/support/Premium-Assurance-Global.pdf)

[Premium Assurance U.S.](https://content.upguard.com/hubfs/support/Premium-Assurance-US.pdf)

Already working with us and need help? Our Help Center has you covered.

[Help Center](https://help.upguard.com/)

Or email

<support@upguard.com>

Experience superior visibility and a simpler approach to cyber risk management

[Get a demo](https://www.upguard.com/contact-sales)

[Free trial](https://www.upguard.com/demo)