Professional Services

Expert guidance and support to help customers and partners get the most out of UpGuard

Get even more out of UpGuard

Whether it’s an integration with other tools or solutions, a deployment in a highly disparate infrastructure, or customizations for any variety of use cases, UpGuard Professional Services is always on-hand to assist customers in realizing long-term value from our platform. Our skilled architects and engineers have deep technical expertise and product knowledge to drive successful implementations in the most complex of environments and can work with your organization to realize the full potential of UpGuard.

Architecture and Design

We can help in developing an appropriate UpGuard validation and testing framework for your continuous integration/delivery pipeline or security/compliance initiatives.

Implementation

Our team of specialists can guide your efforts from initial discovery and assessment to setting up monitoring, reporting, and analysis with UpGuard.

Automated Process Integrations

It's simple to integrate DevOps tools like Puppet or Chef, tracking systems like JIRA, or CMDBs like ServiceNow. Let UpGuard's Professional Services show you how.

Optional Enterprise Support

Available Services

  • High-Availability Appliance Configuration
  • Application Clustering Service
  • HSM Encryption
  • RTO/RPO SLA

Proactive Services

  • Quarterly System Health Checks
  • Dedicated Technical Account Manager
  • Technical Training Block

Comprehensive Support

  • Enterprise SLA
  • Priority Phone Assistance
  • 1x ASAP Onsite Emergency Support Token (US and Canada Only)