NICE inContact provides cloud-based contact center software and customer experience solutions. The platform offers tools for omnichannel routing, workforce optimization, analytics, and artificial intelligence to help organizations manage customer interactions across multiple communication channels. UpGuard continuously monitors the security posture of nice-incontact using open-source, commercial, and proprietary threat intelligence feeds. Our analysis is centered on objective, externally verifiable information.
nice-incontact's security rating is based on the analysis of their external attack surface. The higher the rating, the better their security posture. Start a free trial to get a more in-depth risk assessment for nice-incontact.
Last updated September 9, 2026
This vendor risk report is based on UpGuard's continuous monitoring of nice-incontact's security posture using open-source, commercial, and proprietary threat intelligence feeds. The results are summarized into a security rating based on the analysis of hundreds of individual checks across five risk categories: website security, email security, phishing & malware, brand & reputation risk, and network security.
DMARC policy was not found. This makes it easier for attackers to send email from this domain. A DMARC policy should be deployed for this domain.
Sender Policy Framework (SPF) record is not present. This may allow spammers to send messages with forged addresses using this domain. The DNS record for the domain should be modified to include an SPF record.
No unregistered MX records that could lead to receiving mail on behalf of the target organization were detected.
Domain has not expired.
Domain does not expire within 30 days.
DNSSEC records prevent third parties from forging the records that guarantee a domain's identity.
Domain is not flagged as inactive.
Domain is not pending deletion with the registrar.
Domain is not pending restoration with the registrar.
Domain is protected from unsolicited deletion requests with the registrar or registry.
Domain is protected from unsolicited transfer requests.
Domain is protected from unsolicited update requests with the registrar or registry.
Domain is not under a DNS resolution hold with the registrar.
Domain is not under a DNS resolution hold with the registry itself.
Domain is not prohibited from renewal at the registry itself.
This IP/domain has not been reported as a source of botnet activity in the last 30 days.
This IP/domain did not appear on any list of IPs and domains known to perform brute force login attempts in the last 30 days.
This IP/domain has been reported for distributing malware in the last 30 days.
This IP/domain has not been reported for performing unsolicited scanning in the last 30 days.
This IP/domain has not been reported as a phishing site in the last 30 days.
This IP/domain has not been reported as a source of botnet activity in the last 90 days.
This IP/domain did not appear on any list of IPs and domains known to perform brute force login attempts in the last 90 days.
This IP/domain has been reported for distributing malware in the last 90 days.
This IP/domain has not been reported for performing unsolicited scanning in the last 90 days.
This IP/domain has not been reported as a phishing site in the last 90 days.
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