Bitsight vs UpGuard product overview
Learn more about the products and how they compare.
Overview
As outsourcing significant business functions is now common practice for most organizations, major third-party data breaches are rapidly taking over news headlines.
Ponemon Institute and IBM’s Cost of a Data Breach Report found the average cost of a breach has increased from $370,000 to $4.35 million, with third-party involvement listed as one of the main reasons. An eSentire survey from the same year highlights that 44% of firms surveyed have experienced a significant data breach caused by a third-party vendor.
With Gartner reporting 60% of organizations as having 1000+ third-party relationships, effectively managing the cybersecurity risks they create and practicing vendor due diligence proves increasingly difficult.
Information security teams often also rely on manual risk reporting methods which are time and labor-intensive. Many organizations are now turning to automated third-party risk management (TPRM) solutions that automate data breach detection capabilities, provide real-time insights, and streamline remediation workflows.
We assess two TPRM solutions, BitSight and UpGuard, to help you make an informed decision before investing in the right solution for your needs.
BitSight Technologies Overview
BitSight Technologies is a Cambridge, MA-based company that aims to quantify the external cybersecurity posture of organizations using publicly accessible data.
BitSight’s security ratings are used by security and cybersecurity risk professionals to conduct due diligence research for Vendor Risk Management programs, private equity, M&A activities, and more.
Additionally, these security ratings are used for attack surface analytics, industry benchmarking, and the assessment of fourth-party risk.

BitSight UI. Source: bitsight.com
UpGuard Overview
UpGuard is a third-party risk and attack surface management platform that helps global organizations prevent data breaches, monitor third-party vendors, and improve their security posture. UpGuard’s platform uses proprietary security ratings, data leak detection capabilities, and remediation workflows to proactively identify security exposures. UpGuard’s all-in-one third-party risk and attack surface management software intelligently groups risks into six categories: website risks, email security, network security, phishing & malware, reputation risk, and brand protection.
Usability and the learning curve
Minimizing the amount of time and effort in learning to use a new solution is a critical aspect of delivering on any value proposition.
BitSight and UpGuard offer their services via SaaS and are accessible from web-based platforms that can help users monitor and manage vendor risks.
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BitSight: Intuitive for professionals familiar with security ratings, offering clear vendor risk summaries. However, some advanced features require additional expertise and time, especially when deploying separate modules for monitoring and risk assessments.
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UpGuard: High-level summation of risk with the ability to drill down into precise technical details. Each risk is prioritized based on extensive research conducted by the in-house security team, and where possible remediation and protection suggestions are provided.
Capabilities
BitSight and UpGuard both help organizations stay informed about their vendors’ information security risks as part of a third-party risk management (TPRM) program.
Community support
Keeping informed on product updates and the latest cyber security developments is paramount, with new vulnerabilities and cyber threats emerging daily.
Customers need up-to-date resources and relevant insights to stay ahead of the curve and protect their organizations from emerging cyber risks.
The frequency of publication and presence of community engagement is a key indicator of a company’s mission, focus, and investment in its users.
BitSight and UpGuard offer comprehensive online resources to educate and inform customers.
BitSight: Offers strong support primarily for large enterprises with dedicated account teams. Smaller organizations might find less responsiveness and limited self-service documentation
UpGuard: UpGuard Summit brings together a community of security leaders from leading companies, explores the future of security, and helps businesses stay secure.
The UpGuard cybersecurity and risk management blog is updated four times a week and the breach research blog has uncovered and secured some of the largest data breaches.
UpGuard’s free weekly Breach Newsletter informs 20,000+ subscribers of the latest global data breaches.
Release rate
Technology is always changing. New vulnerabilities are added to CVE on a daily basis, and attackers are constantly finding new zero-day exploits.
The speed at which a security platform can incorporate changes determines how well it can respond to new threats and customer requests.
Additionally, they should continue to update, adjust, and improve their threat detection methodology to reflect changes to the threat landscape.
BitSight: BitSight maintains regular blog posts and webinars covering security incidents, feature updates, and industry developments.
UpGuard: UpGuard has adopted DevOps principles internally to develop, test, and release software continuously, ensuring fast, consistent, and safe releases. UpGuard has a regular release rate every two weeks, with all features, changes, and improvements listed under UpGuard Release Notes.
Pricing and support
Cyber risk platforms can be expensive and the common use of opaque pricing policies often takes power away from the purchaser. With most services offering tiered licensing options and add-ons, finding a solution that fits your needs and budget can prove more difficult without transparent pricing.
BitSight: No information about Bitsight’s pricing is publicly available, and no free trial is publicly offered.
UpGuard: UpGuard has a fully transparent and publicly accessible pricing model which you can view here. If you have any questions, please email sales@upguard.com.
API and extensibility
Accessing the information in a cyber risk product outside of its graphical interface is important for integrated business strategies and consolidating data to a preferred system.
BitSight and UpGuard offer APIs.
BitSight: BitSight offers the ability for customers to extend security ratings through a Developer API.
UpGuard: Offers a standard API to pull data from UpGuard’s platform into other enterprise applications.
Third-party integrations
APIs are useful for technical staff, but not all information security teams have access to developers. In this situation, standard third-party integrations are an essential part of decision-making.
BitSight and UpGuard offer integrations into other platforms.
BitSight: Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more.
Customers
BitSight: Major customers include Optus / Singtel, The University of North Florida, Snam, and PROSA.
UpGuard: Major customers include Accenture, DuPont, Fujitsu, GAP, McAfee.
Security rating
BitSight: BitSight Security Ratings range on a scale of 250-900 with higher ratings indicating better security performance.
UpGuard: Security rating scale of 0-950, ranked as A: 801-950, B: 601-800, C: 401-600, D: 201-400, F: 0-200. You can request your free security rating by clicking here.