Coming only months after the revelation that the personal information of over 143 million Americans had been stolen from the systems of credit agency Equifax, the UpGuard Cyber Risk Team has discovered a new, damaging exposure from within a financial firm, which, beyond revealing critical internal data, also exposes customer information compiled by all three major credit agencies. This highly concentrated level of exposure, thoroughly revealing customer credit history several times over, serves to highlight the myriad dangers a single exposure can unleash.
In the wake of a string of data exposures originating from Pentagon intelligence-gathering agencies, the most recent of which revealed the workings of a massive, worldwide social media surveillance program, the UpGuard Cyber Risk Team can now disclose another. Critical data belonging to the United States Army Intelligence and Security Command (INSCOM), a joint US Army and National Security Agency (NSA) Defense Department command tasked with gathering intelligence for US military and political leaders, leaked onto the public internet, exposing internal data and virtual systems used for classified communications to anyone with an internet connection. With a middling CSTAR cyber risk score of 589 out of a maximum of 950, INSCOM’s web presence provides troubling indications of gaps in their cybersecurity - exemplified by the presence of classified data within this publicly accessible data repository.
The UpGuard Cyber Risk Team can now disclose that three publicly downloadable cloud-based storage servers exposed a massive amount of data collected in apparent Department of Defense intelligence-gathering operations. The repositories appear to contain billions of public internet posts and news commentary scraped from the writings of many individuals from a broad array of countries, including the United States, by CENTCOM and PACOM, two Pentagon unified combatant commands charged with US military operations across the Middle East, Asia, and the South Pacific.
The UpGuard Cyber Risk Team can now reveal that Accenture, one of the world’s largest corporate consulting and management firms, left at least four cloud storage buckets unsecured and publicly downloadable, exposing secret API data, authentication credentials, certificates, decryption keys, customer information, and more data that could have been used to attack both Accenture and its clients. The buckets' contents appear to be the software for the corporation’s enterprise cloud offering, Accenture Cloud Platform, a “multi-cloud management platform” used by Accenture’s customers, which “include 94 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500” - raising the possibility that, if valid, exposed Accenture data could have been used for critical secondary attacks against these clients. With a CSTAR cyber risk score of 790 out of a possible 950, this cloud leak shows that even the most advanced and secure enterprises can expose crucial data and risk serious consequences.
The UpGuard Cyber Risk Team can now disclose that Viacom Inc, the Fortune 500 corporation that owns Paramount Pictures, as well as cable channels like MTV, Comedy Central, and Nickelodeon, exposed a vast array of internal access credentials and critical data that could be used to cause immense harm to the multinational corporation’s business operations. Exposed in the leak are a master provisioning server running Puppet, left accessible to the public internet, as well as the credentials needed to build and maintain Viacom servers across the media empire’s many subsidiaries and dozens of brands. Perhaps most damaging among the exposed data are Viacom’s secret cloud keys, an exposure that, in the most damaging circumstances, could put the international media conglomerate’s cloud-based servers in the hands of hackers. Such a scenario could enable malicious actors to launch a host of damaging attacks, using the IT infrastructure of one of the world’s largest broadcast and media companies.
The UpGuard Cyber Risk Team can now disclose that a publicly accessible cloud-based data repository of resumes and applications for employment submitted for positions with TigerSwan, a North Carolina-based private security firm, were exposed to the public internet, revealing the sensitive personal details of thousands of job applicants, including hundreds claiming “Top Secret” US government security clearances. TigerSwan has recently told UpGuard that the resumes were left unsecured by a recruiting vendor that TigerSwan terminated in February 2017. If that vendor was responsible for storing the resumes on an unsecured cloud repository, the incident again underscores the importance of qualifying the security practices of vendors who are handling sensitive information.
UpGuard’s Cyber Risk Team can now disclose that a data repository owned and operated by Omaha-based voting machine firm Election Systems & Software (ES&S) was left publicly downloadable on a cloud-based storage site, exposing the sensitive data of 1.8 million Chicago voters. The database, which included voter names, addresses, phone numbers, driver’s license numbers, and partial Social Security numbers, appeared to have been produced around the time of 2016 general election for the Chicago Board of Election Commissioners, an ES&S customer since 2014.
The UpGuard Cyber Risk Team has discovered a new data exposure within the systems of Texas-based electrical engineering operator Power Quality Engineering (PQE) , revealing the information of such clients as Dell, the City of Austin, Oracle, and Texas Instruments, among others. Left accessible to the wider internet via a port configured for public access and used for rsync server synchronization, the breach allowed any interested browser to download sensitive electrical infrastructure data compiled in reports by PQE inspectors examining customer facilities.
The UpGuard Cyber Risk Team can now report that a cloud-based file repository owned by financial publishing firm Dow Jones & Company, that had been configured to allow semi-public access exposed the sensitive personal and financial details of millions of the company’s customers. While Dow Jones has confirmed that at least 2.2 million customers were affected, UpGuard calculations put the number closer to 4 million accounts.
UpGuard’s Cyber Risk Team can now report that a misconfigured cloud-based file repository exposed the names, addresses, account details, and account personal identification numbers (PINs) of as many as 14 million US customers of telecommunications carrier Verizon, per analysis of the average number of accounts exposed per day in the sample that was downloaded. The cloud server was owned and operated by telephonic software and data firm NICE Systems, a third-party vendor for Verizon.
Cyber resilience is a fundamental change in understanding and accepting the true relationship between technology and risk. IT risk (or cyber risk, if you prefer) is actually business risk, and always has been. And the cybersecurity industry, for what it's worth, has generally avoided this concept because it goes against the narrative that their respective offerings—whether it's a firewall, IDS, monitoring tool, or otherwise—would be the one-size-fits-all silver bullet that can keep businesses safe. But reality tells a different story.