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Service NSW

Service NSW is a New South Wales Government executive agency within the Department of Customer Service that provides a one-stop access to government services via online, phone or in-person at its service centres. UpGuard continuously monitors the security posture of Service NSW using open-source, commercial, and proprietary threat intelligence feeds. Our analysis is centered on objective, externally verifiable information.

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Service NSW Security Rating

Service NSW's security rating is based on the analysis of their external attack surface. The higher the rating, the better their security posture. Start a free trial to get a more in-depth risk assessment for Service NSW.

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Service NSW
Company Service NSW Last updated April 3, 2026

Last updated April 3, 2026

Service NSW Vendor Risk Report

This vendor risk report is based on UpGuard's continuous monitoring of Service NSW's security posture using open-source, commercial, and proprietary threat intelligence feeds. The results are summarized into a security rating based on the analysis of hundreds of individual checks across five risk categories: website security, email security, phishing & malware, brand & reputation risk, and network security.

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Website Security

Service NSW

Server information header not exposed

Ensuring the server information header is not exposed reduces the ability of attackers to exploit certain vulnerabilities.

X-Powered-By header not exposed

Information about specific technology used on the server is obscured.

CSP implemented without insecure active sources

The Content Security Policy does not allow any insecure active sources.

CSP implemented without broad sources

A Content Security Policy is implemented to help protect against XSS and clickjacking attacks.

Referrer policy is not unsafe-url

The website's Referrer Policy is not configured to allow unsafe information to be sent in the referrer header.

ASP.NET version header not exposing specific ASP.net version

Ensuring the ASP.NET version header is not exposing a specific version makes it harder for attackers to exploit certain vulnerabilities.

ASP.NET version header not exposed

Ensuring the ASP.NET version header is not exposed makes it harder for attackers to exploit certain vulnerabilities.

CSP implemented without insecure passive sources

The Content Security Policy does not allow any insecure passive (img/media) sources.

CSP implemented without unsafe-eval

A Content Security Policy is implemented to help protect against XSS and clickjacking attacks.

X-Content-Type-Options is not nosniff

Browsers are prevented from interpreting files as a different MIME type to what is specified in the Content-Type HTTP header. This helps mitigate MIME confusion attacks.

No unmaintained page detected

The page appears to be maintained.

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Email

Service NSW

DMARC policy is not p=none

DMARC reject policy provides the most effective protection against fraudulent emails being sent from a domain.

DMARC policy exists

DMARC protects against fraudulent emails being sent from a domain.

SPF syntax correct

Sender Policy Framework (SPF) record passes basic syntax checks.

DMARC policy percentage is default

DMARC policy percentage is set to default 100%, ensuring all mail is covered by the policy.

Strict SPF filtering - not using ~all

Sender Policy Framework (SPF) record strictly enforces specific domains allowed to send email on its behalf.

SPF ptr mechanism not used

Sender Policy Framework (SPF) record does not include the ptr mechanism.

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Network

Service NSW

No ports are open

No open ports were detected.

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DNS

Service NSW

CAA not enabled

The domain does not contain a valid Certification Authority Authorization (CAA) record. A CAA record indicates which Certificate Authorities (CAs) are authorized to issue certificates for a domain.

No unregistered MX records detected

No unregistered MX records that could lead to receiving mail on behalf of the target organization were detected.

No subdomain takeover vulnerability detected

No dangling DNS records that could lead to subdomain takeover were detected.

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Encryption

Service NSW

Domain was not found on the HSTS preload list

The domain was not found on the HSTS preload list. Users who visit the website for the first time will be vulnerable to MITM attacks. The requirements for inclusion on the preload list are specified by hstspreload.org.

HSTS header does not contain includeSubDomains

The HTTP Strict Transport Security (HSTS) header does not contain the includeSubDomains directive. This directive instructs the browser to also enforce the HSTS policy over subdomains of this domain.

Certificate not found on our revoked certificate list

The site's certificate chain was checked against our list of revoked certificates.

SSL available

SSL is supported for this site.

HTTP requests are redirected to HTTPS

All HTTP requests are redirected to HTTPS.

Hostname matches SSL certificate

The site's hostname matches the SSL certificate.

SSL has not expired

SSL certificate has not expired.

Trusted SSL certificate

The certificate presented by this domain was issued by a trusted certificate authority.

HTTP Strict Transport Security (HSTS) enforced

With HSTS enforced, people browsing this site are less susceptible to man-in-the-middle attacks.

No insecure SSL/TLS versions available

No insecure SSL/TLS versions are available for this site.

SSL certificate chain present in server response

A complete SSL certificate chain was presented by the server for this domain.

SSL chain certificates do not expire within 20 days

SSL intermediate and root certificates do not expire within 20 days.

SSL expiration period shorter than 398 days

The SSL certificate presented by the server has an expiration period shorter than 398 days.

SSL has more than 20% of its valid period remaining

SSL certificate does not expire in less than 20% of its total valid period.

Strong SSL algorithm

Industry standard SHA-256 encryption in use.

Strong public certificate key length

The site's public certificate provides at least 112 bits of security strength.

No weak cipher suites supported in TLS 1.2

TLS connections to the site do not support any weak cipher suites.

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Data leakage

Service NSW

No open cloud storage service detected

No cloud storage service configured to allow anonymous file listing was detected.

Domain index is not a listable directory

The domain index is not a listable directory.

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IP/Domain Reputation

Service NSW

Not a suspected malware provider

This website does not appear to contain malicious code.

No reports of botnet activity in the last 30 days

This IP/domain has not been reported as a source of botnet activity in the last 30 days.

No reports of brute force login attempts in the last 30 days

This IP/domain did not appear on any list of IPs and domains known to perform brute force login attempts in the last 30 days.

No reports of malware distribution in the last 30 days

This IP/domain has been reported for distributing malware in the last 30 days.

No reports of unsolicited scanning in the last 30 days

This IP/domain has not been reported for performing unsolicited scanning in the last 30 days.

Not suspected of unwanted software

This website does not appear to be attempting to install unwanted software.

Not a suspected phishing page

This site does not appear to be a forgery or imitation of another website.

No reports of phishing activity in the last 30 days

This IP/domain has not been reported as a phishing site in the last 30 days.

No reports of botnet activity in the last 90 days

This IP/domain has not been reported as a source of botnet activity in the last 90 days.

No reports of brute force login attempts in the last 90 days

This IP/domain did not appear on any list of IPs and domains known to perform brute force login attempts in the last 90 days.

No reports of malware distribution in the last 90 days

This IP/domain has been reported for distributing malware in the last 90 days.

No reports of unsolicited scanning in the last 90 days

This IP/domain has not been reported for performing unsolicited scanning in the last 90 days.

No reports of phishing activity in the last 90 days

This IP/domain has not been reported as a phishing site in the last 90 days.

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Vulnerability Management

Service NSW

Not vulnerable to CVE-2014-0160 (Heartbleed)

A bug in OpenSSL's implementation of the TLS heartbeat extension allows access to portions of memory on the targeted host e.g. cryptographic keys and passwords.

Not vulnerable to CVE-2014-3566 (POODLE)

The server does not support SSLv3, and is not vulnerable to the POODLE attack.

Not vulnerable to CVE-2015-0204 (FREAK)

The server does not offer RSA_EXPORT cipher suites, so clients are not vulnerable to the FREAK attack.

Not vulnerable to CVE-2015-4000 (Logjam)

The server is using strong Diffie-Hellman parameters and is not vulnerable to the Logjam attack.

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Security reports related to Service NSW

Compare Service NSW's security performance with other companies in their industry.

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Website Security scan results table Cyber security rating score 850 out of 950