A side-by-side comparison of Digital Shadows with its main competitors. Easily compare performance across multiple categories and understand what the market is saying with independent reviews.

A side-by-side comparison of Digital Shadows with its main competitors. Easily compare performance across multiple categories and understand what the market is saying with independent reviews.
| Category | UpGuard | Digital Shadows | SecurityScorecard | Bitsight | Black Kite |
|---|---|---|---|---|---|
| General summary | UpGuard manages cyber risk everywhere it lives: your vendors, your internet-facing attack surface, and your workforce. You get one platform that connects all three risk areas instead of separate tools and spreadsheets stitched together. A risk in one surfaces in the others automatically. A breached vendor flags your own exposure. A leaked employee credential links straight to the account and the vendor involved. AI handles the repetitive work of triaging alerts, reviewing vendor evidence, and completing questionnaires. That means lean security teams can run programs that would otherwise need much bigger teams. UpGuard fits mid-market teams, deploys quickly, and slots in without replacing what you already have. | Detects assets that are exposed or impersonated across a broad range of online sources across the surface web, document stores, deep and dark web, and technical sources. | SecurityScorecard is a cybersecurity ratings platform that monitors external-facing vendor networks. It aggregates risk signals from various sources to produce vendor security ratings. SecurityScorecard integrates with SIEM and GRC tools and provides insights that mitigate supply chain attacks. However, risk assessment workflows are managed separately via the Atlas module, which can lead to fragmented processes that could delay vendor assessment delivery and impact program efficiency. | Bitsight is a cybersecurity ratings platform that continuously monitors organizational and vendor security postures. It collects and analyzes data from multiple sources—including botnet and malware intelligence—to offer evidence-based risk insights. Bitsight also integrates with GRC and TPRM workflows, allowing teams to proactively mitigate threats across their extended supply chain. However, Bitsight's pricing structure can complicate scalability. | Black Kite is a third-party cyber risk management platform emphasizing external risk visibility, financial impact modeling, and compliance automation. Black Kite uses non-intrusive OSINT-based scans to discover assets and vulnerabilities, presenting findings as easy-to-read letter grades. However, by excluding critical TPRM workflows, Black Kite's potential for effective third-party risk management is significantly limited. |
| Key strengths | UpGuard unifies vendor, attack surface, and workforce risk in one console. Customers describe finally seeing the whole picture, rather than paying for three tools that each cover only part of it. UpGuard also surfaces exposures that ratings tools and scanners miss, without the multi-week delay of a typical scan cycle. Lean teams can run the entire program without expanding headcount or adding a managed service. | | SecurityScorecard covers an extensive range of cyber intelligence, drawing from open, proprietary, and dark web sources to identify vendor security risks and assess IP reputation risks. SecurityScorecard's well-known A-F letter grade system makes it approachable for executives and large enterprises. | In addition to risk monitoring, Bitsight employs analytical forecasting to estimate future security trajectories. It integrates with platforms like ServiceNow, JIRA, and PowerBI to suit more advanced workflows. This network of partnerships, coupled with strong institutional acceptance, reinforces Bitsight's profile with complex organizations. | Black Kite takes a diverse approach to cyber risk quantification with a methodology heavily based on the Open FAIR™ standard. This allows Black Kite to derive their varying cyber risk insights from a consistent quantification base. |
| Key weaknesses | UpGuard focuses on managing live, connected risk, not heavy, standalone compliance software. Full governance features, including policy and controls management, arrive later this year. Teams that need a mature governance, risk, and compliance (GRC) system of record today can run UpGuard alongside one for now. UpGuard also doesn’t translate risk into dollar figures. If financial risk quantification is a must-have, factor that into your evaluation. | | SecurityScorecard's staggered scan cycles disrupts real-time vendor security posture visibility. IP attribution issues are also cited as common scanning problems. Additionally, vendor monitoring and risk assessments are licensed separately, which may increase purchasing complexity and limit coverage of end-to-end visibility of supply chain vendors. | Bitsight's pricing structures can quickly escalate operational expenses for TPRM programs and create complicated decisions regarding the extent of risk visibility that can be deployed for vendors within a supply chain. Customers additionally cite attribution challenges for risks and assets within shared IP and cloud environments, which require support request submissions to address. Monitoring and assessment capabilities are also separately licensed, which may increase purchasing complexity and limit end-to-end coverage to several vendors within supply chains. | Black Kite does not offer vendor questionnaires or risk assessments as part of their solution offerings. While Black Kite's quantification-forward approach may be sufficient for some, customers with requirements for vendor security reviews and assurance documents for compliance needs will likely require an additional solution for this capability. |
| Usability and learning curve | Teams deploy quickly and get up and running without an extended onboarding period. New employees can learn the interface without lengthy training. A single console consolidates workflows that would otherwise require multiple tools, reducing the ongoing burden of learning and maintaining separate systems. Operating the platform doesn’t require a professional services engagement. | Digital risk management service that configures key assets, collects from hard-to-reach sources, analyzes and identify risks, and mitigates the impact. | SecurityScorecard's dashboards and clear A-F grading help non-technical stakeholders quickly grasp vendor risk exposure. However, some users report multiple drill-down steps required to reach specific risk insights, which could lengthen new user learning curves. | Bitsight is generally intuitive for professionals familiar with security ratings, with an interface offering clear vendor risk summaries. However, some advanced features require more expertise and time to leverage effectively, particularly when deploying Bitsight's separate modules for monitoring and risk assessments. | Black Kite's interface is designed around letter-grade dashboards and detailed risk findings for its range of quantification options offered. However, insights for each focused rating are not clearly segmented by audience and often bleed across the entire platform. This can make the relevance of platform insights less consistent for specialized users, even within teams. |
| Cyber risk data accuracy | UpGuard’s data remains current. Vendor postures refresh continuously, and users can initiate a scan on demand instead of waiting for a fixed cycle. UpGuard attributes findings accurately, so teams do not spend weeks correcting assets assigned to the wrong company, a common issue with ratings tools. Threat Monitoring scans the open, deep, and dark web, along with social media, for leaked data, exposed credentials, and brand impersonation. AI filters out noise so the alerts that reach your team are worth acting on. | Has solutions for brand protection, dark web monitoring, data leakage detection, Threat Intelligence, technical leakage detection and attack surface management. Human analysts filter out false positives before they are delivered to customers. | SecurityScorecard offers extensive data collection across public-facing and dark web sources, though users occasionally report inaccurate attribution or misflagged IPs requiring support. | Bitsight is widely recognized for malware and botnet reporting, though attribution to hosting providers or shared IP ranges can lead to accuracy challenges requiring correction support. | The platform gathers data from a large set of OSINT feeds and uses standards-based scoring (MITRE, NIST, Open FAIR™) to reduce false positives. However, some users note occasional duplication or outdated issues that require manual dispute or re-validation. |
| Vendor risk management features | UpGuard runs the complete third-party risk management (TPRM) process in one platform: onboarding, assessing, remediating, monitoring, and reporting on vendors. Each vendor’s live external exposure and any linked leaked credentials appear directly within the vendor program, so teams can act on verified risk instead of relying on paperwork. AI-powered security questionnaires read vendor evidence and complete assessments automatically, cutting completion time by up to 95%. Instant risk assessments return a point-in-time report in under a minute, mapped to frameworks like ISO 27001 and NIST CSF 2.0. | | SecurityScorecard's VRM workflow requires a separate module named Atlas for security questionnaire and risk assessment processes. This can introduce complexity into this process. | Bitsight supports third-party monitoring and risk workflows, including vendor onboarding, but relies on a separately licensed module for vendor risk assessments and workflows. | Although Black Kite offers document analysis features, the platform can be seen as primarily geared toward detecting and quantifying cyber risks rather than offering fully integrated VRM workflows. |
| Attack surface management features | UpGuard continuously monitors your internet-facing footprint. It maps assets, flags exposures such as misconfigurations, expired certificates, and open ports, and ranks remediation priorities. The UpGuard platform also detects typosquatting and lookalike domains set up to impersonate your brand before they’re used for phishing. Because attack surface monitoring runs alongside vendor and workforce risk, an exposed asset or leaked credential automatically links to the person and vendor involved. This gives teams visibility into both external exposure and vendor risk in a single view. | | SecurityScorecard offers views into an organization's attack surface by leveraging IP scanning and attribution of identified domains and assets. The platform's approach helps users identify potential weaknesses in their digital footprint that an attacker might exploit. | Bitsight's External Attack Surface Management module is designed to discover hidden assets, provide detailed digital asset insights, and detect vulnerabilities such as unsupported product versions. | Black Kite uses OSINT data spanning domain records, subdomains, SSL certificates, and more to deliver visibility into a vendor's external footprint. |
| Customer support | UpGuard supports every customer across all plan tiers, from the smallest plan to the largest. Support teams assist with both technical setup and larger program decisions. Customers frequently cite responsive, hands-on support as a reason they continue with UpGuard. | Their weekly podcast highlights key findings of primary-source research their Intelligence Team is conducting, along with discussions on the latest threat actors, campaigns, security events and industry news. | Generally supportive for enterprise levels, with a community of free users. However, customers at lower licensing tiers report slower responses and less personalized support. | Bitsight provides reputable support, particularly for large enterprises with dedicated account teams. Smaller organizations may experience less responsiveness and find self-service documentation limited. | Black Kite's users report mixed support experiences: some find support teams responsive with weekly check-ins, while others cite slower resolution times and inconsistent follow-up on false positives and duplicate findings. |
| Workflow automation | Risk Automations turns a risk signal into action across the platform, with no code and no engineering ticket. On the vendor side, it automates onboarding from questionnaire data, triages vendor score drops, schedules recurring vendor reports, and opens remediation tickets in ServiceNow or Jira. On the threat side, a Breach Risk detection can trigger a workflow that alerts Teams or Slack and runs a system-level fix, like blocking a malicious IP or forcing a credential reset. This is the difference between a tool that reports on risk and one that resolves it. | | SecurityScorecard's workflow automation features let users create rule-based triggers that automatically respond to security events, such as score drops, new high-severity issues, or breaches. Users can choose from a range of automated response actions, including alert activation, report sharing, and reassigning scorecards for further review | Bitsight integrates with SOAR platforms, allowing users to automate responses to newly discovered risks. However, advanced automation requirements, such as those addressing Vendor Risk Management workflows, require add-on services or third-party tools for complete automation. | Black Kite's Bridge™ module lets users automate vendor outreach and gather risk data during major security events, such as global-scale data breaches. |
| Artificial intelligence features | UpGuard’s AI performs specific, defined tasks, rather than vague “AI-powered” work. The AI Threat Analyst sorts and scores incoming threats across your attack surface, the dark web, and social media. It clears out approximately 60% of alerts as noise, so your team only reviews what matters. The same triage logic extends to vendor and workforce signals as well. Every AI result carries a citation back to the source, so your team can verify it before acting. | | SecurityScorecard offers a branded AI capability named HEID. HEID’s operational workflows are primarily geared toward SecurityScoreCard's MAX managed service offering, with claims that AI can generate automated remediation and questionnaire requests as risks arise. SecurityScorecard claims that HEID AI is available as a backend capability for customers with non-service plans, and it is used in its algorithms for risk scoring and classification of issue criticality. | Bitsight offers a branded AI capability named Groma. Groma is primarily built to support improved risk scoring, identification and attribution of digital assets, and enhanced criticality classification of risk findings. Bitsight is additionally investing in AI development for TPRM workflows and threat detection capabilities. However, whether this will add to their Groma-branded capability or be released as integrated, separate offerings is unclear. | Black Kite offers an AI-based document scanner aimed at reducing manual questionnaire reviews and accelerating compliance mapping of vendor security postures. However, connectivity to workflows supporting other assessment operations (such as requesting further evidence via questionnaires or other documentation) is not supported without integrating with a separately deployed TPRM solution. |
| API and integrations | A well-documented REST API and webhooks let teams pull risk data into their own tools and trigger actions programmatically, without waiting on engineering support. For no-code work, Risk Automations adds more than 100 native integrations, including Jira, ServiceNow, Microsoft Entra, Slack, and Cloudflare. A Universal API Connector Node extends its reach to any open API. | RESTful APIs and other integrations allow integration to Digital Shadow's intelligence. Integrates with technology partners like Symantec, Splunk, ServiceNow, IBM Radar, and more | SecurityScoreCard offers an extensive marketplace of integrations with security, GRC, and workflow platforms. However, integrations tend to primarily focus on score visibility in other platforms rather than workflow extensibility. Offers integrations with several third-party platforms, such as RSA Archer, ServiceNow, and more. | Bitsight integrates with popular platforms like ServiceNow and Splunk, offering APIs for custom reporting and automation. Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more. | While no exhaustive list of native integrations is publicly available, Black Kite generally supports exporting scan results to external systems. |
| Purchasing & licensing transparency | UpGuard publishes its pricing rather than hiding it behind a sales call. A free tier lets teams monitor up to five vendors and use Trust Exchange, UpGuard’s AI-powered questionnaire tool, at no cost. Paid Vendor Risk plans start at USD 1,750 per month, billed annually. Teams can start with one product and add others as they scale. One license covers both monitoring and assessments, so pricing doesn’t fragment across separate products. | Pricing not available on the website. | Public pricing information is not available. Offers a free plan and a 14-day free trial for paid plans. | Public pricing is not available. Does not publically offer a free trial. | Public pricing details are limited. Costs typically rise based on the number of monitored vendors, which can become significant for large supply chains. Some organizations report that the step up in licensing for “critical” vendors can be expensive. |
| Customers | UpGuard customers include Intercontinental Exchange (NYSE: ICE), Morningstar, TDK, PagerDuty, Hopin, and IAG. Read UpGuard’s customer stories to learn more. | Major customers include Sophos, Freshfields, and Pret a Manger. | Major customers include Hershey, Cleveland Clinic, Avangrid, and ADT. | Major customers include Optus / Singtel, The University of North Florida, Snam, and PROSA. | Major customers include Morgan Lewis, Healthfirst, Navy Federal, and Maersk. |
| G2 rating Accurate as of March 2025 | More than 700 verified reviews give UpGuard a 4.5 out of 5 rating on G2. UpGuard also holds G2’s top ranking as the leader in Third-Party & Supplier Risk Management for 15 consecutive quarters. The 2026 G2 Best Software Awards recognized UpGuard as one of the Top 100 Global Software Companies. Among verified reviewers, 98% give UpGuard four- or five-star ratings, and 94% approve of its product direction. | 4.5, based on 2 reviews. | 4.2, based on 75 reviews. | 4.6, based on 44 reviews. | Currently not rated. |
| Security ratings | 943
/ 950 | 845
/ 950 | 801
/ 950 | 728
/ 950 | 845
/ 950 |
Reviews of the Digital Shadows platform and its top competitors, based on independent third-party sources and customer insights.
| Category | UpGuard | Digital Shadows | SecurityScorecard | Bitsight | Black Kite |
|---|---|---|---|---|---|
| Gartner Peer Insights Overall ratings for the IT VRM Solutions market. Accurate as of January 2024 | 4.4, based on 160 reviews. Named a Representative Vendor in the 2022 Gartner Market Guide for IT VRM Solutions | 4.2, based on 22 reviews. | 4.5, based on 259 reviews. | 4.5, based on 261 reviews | 4.8, based on 159 reviews |
| G2 rating Accurate as of March 2025 | More than 700 verified reviews give UpGuard a 4.5 out of 5 rating on G2. UpGuard also holds G2’s top ranking as the leader in Third-Party & Supplier Risk Management for 15 consecutive quarters. The 2026 G2 Best Software Awards recognized UpGuard as one of the Top 100 Global Software Companies. Among verified reviewers, 98% give UpGuard four- or five-star ratings, and 94% approve of its product direction. | 4.5, based on 2 reviews. | 4.2, based on 75 reviews. | 4.6, based on 44 reviews. | Currently not rated. |
| Glassdoor Accurate as of March 2025 | 4.4, based on 95 reviews. | 4.8, based on 7 reviews. | 2.7, based on 306 reviews. | 3.8, based on 222 reviews. | 4.8, based on 19 reviews. |
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