A side-by-side comparison of Digital Shadows with its main competitors. Easily compare performance across multiple categories and understand what the market is saying with independent reviews.

A side-by-side comparison of Digital Shadows with its main competitors. Easily compare performance across multiple categories and understand what the market is saying with independent reviews.
| Category | UpGuard | Digital Shadows | SecurityScorecard | Bitsight | Black Kite |
|---|---|---|---|---|---|
| General summary | UpGuard is an end-to-end third-party risk management platform with best-in-class time-to-value and scalability from initial implementations to beyond. UpGuard delivers powerful, integrated tools for automated third-party monitoring, in-depth risk assessment and remediation, and one-click reporting. By combining actionable insights with built-in risk management workflows, UpGuard helps organizations maintain comprehensive oversight of their supply chain security posture and equips them with the necessary tools to shut down emerging risks rapidly. | Detects assets that are exposed or impersonated across a broad range of online sources across the surface web, document stores, deep and dark web, and technical sources. | SecurityScorecard is a cybersecurity ratings platform that monitors external-facing vendor networks. It aggregates risk signals from various sources to produce vendor security ratings. SecurityScorecard integrates with SIEM and GRC tools and provides insights that mitigate supply chain attacks. However, risk assessment workflows are managed separately via the Atlas module, which can lead to fragmented processes that could delay vendor assessment delivery and impact program efficiency. | Bitsight is a cybersecurity ratings platform that continuously monitors organizational and vendor security postures. It collects and analyzes data from multiple sources—including botnet and malware intelligence—to offer evidence-based risk insights. Bitsight also integrates with GRC and TPRM workflows, allowing teams to proactively mitigate threats across their extended supply chain. However, Bitsight's pricing structure can complicate scalability. | Black Kite is a third-party cyber risk management platform emphasizing external risk visibility, financial impact modeling, and compliance automation. Black Kite uses non-intrusive OSINT-based scans to discover assets and vulnerabilities, presenting findings as easy-to-read letter grades. However, by excluding critical TPRM workflows, Black Kite's potential for effective third-party risk management is significantly limited. |
| Key strengths | UpGuard excels by completing full vendor scans every 24 hours, which provides near real-time visibility into vendor security postures while seamlessly integrating native end-to-end AI-powered vendor assessment workflows. UpGuard's licensing model and efficient learning curve offer best-in-class time to value and program efficiency. | | SecurityScorecard covers an extensive range of cyber intelligence, drawing from open, proprietary, and dark web sources to identify vendor security risks and assess IP reputation risks. SecurityScorecard's well-known A-F letter grade system makes it approachable for executives and large enterprises. | In addition to risk monitoring, Bitsight employs analytical forecasting to estimate future security trajectories. It integrates with platforms like ServiceNow, JIRA, and PowerBI to suit more advanced workflows. This network of partnerships, coupled with strong institutional acceptance, reinforces Bitsight's profile with complex organizations. | Black Kite takes a diverse approach to cyber risk quantification with a methodology heavily based on the Open FAIR™ standard. This allows Black Kite to derive their varying cyber risk insights from a consistent quantification base. |
| Key weaknesses | UpGuard's focus on core frameworks like ISO 27001 and NIST offers robust coverage for most security and compliance needs, though organizations requiring highly specialized or region-specific regulations may choose to augment it with dedicated GRC modules. Its strengths in cybersecurity and continuous monitoring ensure strong TPCRM capabilities, but those seeking an all-encompassing governance solution (e.g., covering environmental or privacy regulations) might benefit from additional integrations. | | SecurityScorecard's staggered scan cycles disrupts real-time vendor security posture visibility. IP attribution issues are also cited as common scanning problems. Additionally, vendor monitoring and risk assessments are licensed separately, which may increase purchasing complexity and limit coverage of end-to-end visibility of supply chain vendors. | Bitsight's pricing structures can quickly escalate operational expenses for TPRM programs and create complicated decisions regarding the extent of risk visibility that can be deployed for vendors within a supply chain. Customers additionally cite attribution challenges for risks and assets within shared IP and cloud environments, which require support request submissions to address. Monitoring and assessment capabilities are also separately licensed, which may increase purchasing complexity and limit end-to-end coverage to several vendors within supply chains. | Black Kite does not offer vendor questionnaires or risk assessments as part of their solution offerings. While Black Kite's quantification-forward approach may be sufficient for some, customers with requirements for vendor security reviews and assurance documents for compliance needs will likely require an additional solution for this capability. |
| Usability and learning curve | UpGuard offers best-in-class time to value for initial implementations. UpGuard's platform architecture is designed from the ground up to deliver a quick and shallow adoption curve. UpGuard's clean and intuitive interface ensures ease of ongoing operation and rapid pick-up from new staff members as needed. | Digital risk management service that configures key assets, collects from hard-to-reach sources, analyzes and identify risks, and mitigates the impact. | SecurityScorecard's dashboards and clear A-F grading help non-technical stakeholders quickly grasp vendor risk exposure. However, some users report multiple drill-down steps required to reach specific risk insights, which could lengthen new user learning curves. | Bitsight is generally intuitive for professionals familiar with security ratings, with an interface offering clear vendor risk summaries. However, some advanced features require more expertise and time to leverage effectively, particularly when deploying Bitsight's separate modules for monitoring and risk assessments. | Black Kite's interface is designed around letter-grade dashboards and detailed risk findings for its range of quantification options offered. However, insights for each focused rating are not clearly segmented by audience and often bleed across the entire platform. This can make the relevance of platform insights less consistent for specialized users, even within teams. |
| Cyber risk data accuracy | UpGuard's real-time data refresh rate ensures up-to-date and accurate vendor security posture calculations while also allowing users to initiate scans on demand. Threat Monitoring automatically scans the open, deep, and dark web for data leaks and exposed credentials, using AI-powered analysis to reduce false positives and prioritize findings for targeted, timely remediation. | Has solutions for brand protection, dark web monitoring, data leakage detection, Threat Intelligence, technical leakage detection and attack surface management. Human analysts filter out false positives before they are delivered to customers. | SecurityScorecard offers extensive data collection across public-facing and dark web sources, though users occasionally report inaccurate attribution or misflagged IPs requiring support. | Bitsight is widely recognized for malware and botnet reporting, though attribution to hosting providers or shared IP ranges can lead to accuracy challenges requiring correction support. | The platform gathers data from a large set of OSINT feeds and uses standards-based scoring (MITRE, NIST, Open FAIR™) to reduce false positives. However, some users note occasional duplication or outdated issues that require manual dispute or re-validation. |
| Vendor risk management features | UpGuard offers a natively integrated end-to-end workflow addressing the complete Third-party Risk Management lifecycle—from onboarding to risk management and ongoing monitoring. | | SecurityScorecard's VRM workflow requires a separate module named Atlas for security questionnaire and risk assessment processes. This can introduce complexity into this process. | Bitsight supports third-party monitoring and risk workflows, including vendor onboarding, but relies on a separately licensed module for vendor risk assessments and workflows. | Although Black Kite offers document analysis features, the platform can be seen as primarily geared toward detecting and quantifying cyber risks rather than offering fully integrated VRM workflows. |
| Attack surface management features | UpGuard provides continuous attack surface monitoring, identifying exposed assets, misconfigurations, and vulnerabilities. It maps internet-facing infrastructure, detects risks like expired certificates and open ports, and prioritizes threats for remediation. Clear, actionable insights help organizations reduce exposure and strengthen their external security posture. | | SecurityScorecard offers views into an organization's attack surface by leveraging IP scanning and attribution of identified domains and assets. The platform's approach helps users identify potential weaknesses in their digital footprint that an attacker might exploit. | Bitsight's External Attack Surface Management module is designed to discover hidden assets, provide detailed digital asset insights, and detect vulnerabilities such as unsupported product versions. | Black Kite uses OSINT data spanning domain records, subdomains, SSL certificates, and more to deliver visibility into a vendor's external footprint. |
| Customer support | Known for world-class support across all tiers and customer-friendly guidance, UpGuard delivers proactive and prompt engagement to resolve customer issues quickly. Dedicated teams assist with both technical and strategic TPRM challenges. | Their weekly podcast highlights key findings of primary-source research their Intelligence Team is conducting, along with discussions on the latest threat actors, campaigns, security events and industry news. | Generally supportive for enterprise levels, with a community of free users. However, customers at lower licensing tiers report slower responses and less personalized support. | Bitsight provides reputable support, particularly for large enterprises with dedicated account teams. Smaller organizations may experience less responsiveness and find self-service documentation limited. | Black Kite's users report mixed support experiences: some find support teams responsive with weekly check-ins, while others cite slower resolution times and inconsistent follow-up on false positives and duplicate findings. |
| Workflow automation | UpGuard's AI-powered Security Profile automatically identifies risks and control gaps, then generates contextualized, point-in-time assessment reports in minutes. It also provides a pre-configured (and adjustable) set of controls for two leading security frameworks: ISO 27001:2022 and NIST CSF 2.0. Custom notifications simplify tracking of critical events and prompting of important follow-up actions. The platform also facilitates automatic vendor tiering, labeling, and custom attributes based on questionnaire responses for faster vendor onboarding and improved TPRM scalability. | | SecurityScorecard's workflow automation features let users create rule-based triggers that automatically respond to security events, such as score drops, new high-severity issues, or breaches. Users can choose from a range of automated response actions, including alert activation, report sharing, and reassigning scorecards for further review | Bitsight integrates with SOAR platforms, allowing users to automate responses to newly discovered risks. However, advanced automation requirements, such as those addressing Vendor Risk Management workflows, require add-on services or third-party tools for complete automation. | Black Kite's Bridge™ module lets users automate vendor outreach and gather risk data during major security events, such as global-scale data breaches. |
| Artificial intelligence features | UpGuard’s AI-powered platform streamlines the entire vendor assessment process. AI evidence analysis combined with automated scanning immediately uncovers control gaps and risks. Each finding is accompanied by transparent, traceable citations so security teams can quickly verify sources and take action. AI-generated risk assessment reports, which are typically produced in under a minute, help organizations rapidly communicate risks with stakeholders. This results in faster decision-making, more accurate and consistent reporting, and significantly reduced manual workloads. | | SecurityScorecard offers a branded AI capability named HEID. HEID’s operational workflows are primarily geared toward SecurityScoreCard's MAX managed service offering, with claims that AI can generate automated remediation and questionnaire requests as risks arise. SecurityScorecard claims that HEID AI is available as a backend capability for customers with non-service plans, and it is used in its algorithms for risk scoring and classification of issue criticality. | Bitsight offers a branded AI capability named Groma. Groma is primarily built to support improved risk scoring, identification and attribution of digital assets, and enhanced criticality classification of risk findings. Bitsight is additionally investing in AI development for TPRM workflows and threat detection capabilities. However, whether this will add to their Groma-branded capability or be released as integrated, separate offerings is unclear. | Black Kite offers an AI-based document scanner aimed at reducing manual questionnaire reviews and accelerating compliance mapping of vendor security postures. However, connectivity to workflows supporting other assessment operations (such as requesting further evidence via questionnaires or other documentation) is not supported without integrating with a separately deployed TPRM solution. |
| API and integrations | UpGuard provides a well-documented API enabling custom integrations, webhooks, and automation across common security and GRC tools. Its extensibility is straightforward, designed for rapid deployment and minimal setup friction. UpGuard also connects with over 4,000+ apps through a dedicated Zapier integration. Streamlines remediation and monitoring by natively integrating with Jira, Service Now, and Slack. | RESTful APIs and other integrations allow integration to Digital Shadow's intelligence. Integrates with technology partners like Symantec, Splunk, ServiceNow, IBM Radar, and more | SecurityScoreCard offers an extensive marketplace of integrations with security, GRC, and workflow platforms. However, integrations tend to primarily focus on score visibility in other platforms rather than workflow extensibility. Offers integrations with several third-party platforms, such as RSA Archer, ServiceNow, and more. | Bitsight integrates with popular platforms like ServiceNow and Splunk, offering APIs for custom reporting and automation. Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more. | While no exhaustive list of native integrations is publicly available, Black Kite generally supports exporting scan results to external systems. |
| Purchasing & licensing transparency | UpGuard offers a freemium package for monitoring up to 5 vendors. Also provides free access to an AI-powered vendor questionnaire management tool, Trust Exchange. Pricing starts at USD 1,750 / month. A 14-day free trial for paid plans is also available. | Pricing not available on the website. | Public pricing information is not available. Offers a free plan and a 14-day free trial for paid plans. | Public pricing is not available. Does not publically offer a free trial. | Public pricing details are limited. Costs typically rise based on the number of monitored vendors, which can become significant for large supply chains. Some organizations report that the step up in licensing for “critical” vendors can be expensive. |
| Customers | Major customers include The New York Stock Exchange (ICE), Morningstar, TDK, PagerDuty, Hopin, and IAG. To learn more, read UpGuard's customer stories. | Major customers include Sophos, Freshfields, and Pret a Manger. | Major customers include Symantec, Pepsico, Two Sigma, and Stony Brook University. | Major customers include Optus / Singtel, The University of North Florida, Snam, and PROSA. | Major customers include Morgan Lewis, Healthfirst, Navy Federal, and Maersk. |
| G2 rating Accurate as of March 2025 | 4.5, based on 383 reviews. Named a G2 Market Leader for Third Party & Supplier Risk Management Software. | 4.5, based on 2 reviews. | 4.2, based on 75 reviews. | 4.6, based on 44 reviews. | Currently not rated. |
| Security ratings | 943
/ 950 | 838
/ 950 | 798
/ 950 | 735
/ 950 | 838
/ 950 |
Reviews of the Digital Shadows platform and its top competitors, based on independent third-party sources and customer insights.
| Category | UpGuard | Digital Shadows | SecurityScorecard | Bitsight | Black Kite |
|---|---|---|---|---|---|
| Gartner Peer Insights Overall ratings for the IT VRM Solutions market. Accurate as of January 2024 | 4.4, based on 160 reviews. Named a Representative Vendor in the 2022 Gartner Market Guide for IT VRM Solutions | 4.2, based on 22 reviews. | 4.5, based on 259 reviews. | 4.5, based on 261 reviews | 4.8, based on 159 reviews |
| G2 rating Accurate as of March 2025 | 4.5, based on 383 reviews. Named a G2 Market Leader for Third Party & Supplier Risk Management Software. | 4.5, based on 2 reviews. | 4.2, based on 75 reviews. | 4.6, based on 44 reviews. | Currently not rated. |
| Glassdoor Accurate as of March 2025 | 4.4, based on 95 reviews. | 4.8, based on 7 reviews. | 2.7, based on 306 reviews. | 3.8, based on 222 reviews. | 4.8, based on 19 reviews. |
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