ProcessUnity: Top Competitors, Alternatives and Reviews

A side-by-side comparison of ProcessUnity (formerly CyberGRX) with its main competitors. Easily compare performance across multiple categories and understand what the market is saying with independent reviews.

ProcessUnity feature-by-feature comparisons

Here are a couple of handy feature-by-feature comparisons to help you compare ProcessUnity to the competition.
General summary
ProcessUnity is a third-party risk management platform that streamlines vendor lifecycles from onboarding to recurring due diligence and offboarding. Their core offering is the Global Risk Exchange, a library of pre-completed vendor assessments that can accelerate security reviews. The platform integrates with external rating providers, leverages automated workflows, and offers flexible program configurations for large and mid-sized organizations.
5 stars
UpGuard is an end-to-end third-party risk management platform with best-in-class time-to-value and scalability from initial implementations to beyond. 
UpGuard delivers powerful, integrated tools for automated third-party monitoring, in-depth risk assessment and remediation, and one-click reporting. 
By combining actionable insights with built-in risk management workflows, UpGuard helps organizations maintain comprehensive oversight of their supply chain security posture and equips them with the necessary tools to shut down emerging risks rapidly.
SecurityScorecard is a cybersecurity ratings platform that monitors external-facing vendor networks. It aggregates risk signals from various sources to produce vendor security ratings. SecurityScorecard integrates with SIEM and GRC tools and provides insights that mitigate supply chain attacks. However, risk assessment workflows are managed separately via the Atlas module, which can lead to fragmented processes that could delay vendor assessment delivery and impact program efficiency
Bitsight is a cybersecurity ratings platform that continuously monitors organizational and vendor security postures. It collects and analyzes data from multiple sources—including botnet and malware intelligence—to offer evidence-based risk insights. Bitsight also integrates with GRC and TPRM workflows, allowing teams to proactively mitigate threats across their extended supply chain. However, Bitsight’s pricing structure can complicate scalability.
Black Kite is a third-party cyber risk management platform emphasizing external risk visibility, financial impact modeling, and compliance automation. Black Kite uses non-intrusive OSINT-based scans to discover assets and vulnerabilities, presenting findings as easy-to-read letter grades. However, by excluding critical TPRM workflows, Black Kite’s potential for effective third-party risk management is significantly limited.
Key strengths
ProcessUnity's core strengths include its Global Risk Exchange, which houses pre-validated third-party assessments that reduce evidence-collection efforts and assessment times. ProcessUnity also enables stakeholder collaboration with workflows supporting delegated tasks, approvals, and contract management
UpGuard excels by completing full vendor scans every 24 hours, which provides near real-time visibility into vendor security postures while seamlessly integrating native end-to-end AI-powered vendor assessment workflows.
UpGuard's licensing model and efficient learning curve offer best-in-class time to value and program efficiency.
SecurityScorecard covers an extensive range of cyber intelligence, drawing from open, proprietary, and dark web sources to identify vendor security risks and assess IP reputation risks. SecurityScorecard’s well-known A–F letter grade system makes it approachable for executives and large enterprises.
In addition to risk monitoring, Bitsight employs analytical forecasting to estimate future security trajectories. It integrates with platforms like ServiceNow, JIRA, and PowerBI to suit more advanced workflows. This network of partnerships, coupled with strong institutional acceptance, reinforces Bitsight’s profile with complex organizations.
Black Kite takes a diverse approach to cyber risk quantification with a methodology heavily based on the Open FAIR™ standard. This allows Black Kite to derive their varying cyber risk insights from a consistent quantification base.
Key weaknesses
ProcessUnity's primary drawback is its lack of native external scanning—relying instead on vendor input or integrated rating providers for external insights. Heavy reliance on vendor participation presents an ongoing challenge, as significant supplier engagement is required to initiate Global Risk Exchange participation and keep assessment insights up-to-date. In addition to an increased risk of outdated reports, this approach could produce inaccurate or unhelpful risk assessments if they aren't aligned with the specific controls that matter to your business.
UpGuard's focus on core frameworks like ISO 27001 and NIST offers robust coverage for most security and compliance needs, though organizations requiring highly specialized or region-specific regulations may choose to augment it with dedicated GRC modules. 
Its strengths in cybersecurity and continuous monitoring ensure strong TPCRM capabilities, but those seeking an all-encompassing governance solution (e.g., covering environmental or privacy regulations) might benefit from additional integrations.
SecurityScorecard's staggered scan cycles disrupts real-time vendor security posture visibility. IP attribution issues are also cited as common scanning problems. Additionally, vendor monitoring and risk assessments are licensed separately, which may increase purchasing complexity and limit coverage of end-to-end visibility of supply chain vendors
Bitsight's pricing structures can quickly escalate operational expenses for TPRM programs and create complicated decisions regarding the extent of risk visibility that can be deployed for vendors within a supply chain. Customers additionally cite attribution challenges for risks and assets within shared IP and cloud environments, which require support request submissions to address. Monitoring and assessment capabilities are also separately licensed, which may increase purchasing complexity and limit end-to-end coverage to several vendors within supply chains.
Black Kite does not offer vendor questionnaires or risk assessments as part of their solution offerings. While Black Kite's quantification-forward approach may be sufficient for some, customers with requirements for vendor security reviews and assurance documents for compliance needs will likely require an additional solution for this capability.
Usability and learning curve
ProcessUnity offers out-of-the-box setups for quick deployments to smaller or mid-sized TPRM programs. However, their highly configurable workflows and potential for complex integration hook-ups may mean larger teams will face extended setup cycles. Once implemented, users typically benefit from intuitive dashboards, guided workflows, and configurable reporting.
UpGuard offers best-in-class time to value for initial implementations. 
UpGuard's platform architecture is designed from the ground up to deliver a quick and shallow adoption curve. UpGuard's clean and intuitive interface ensures ease of ongoing operation and rapid pick-up from new staff members as needed.
SecurityScorecard's dashboards and clear A-F grading help non-technical stakeholders quickly grasp vendor risk exposure. However, some users report multiple drill-down steps required to reach specific risk insights, which could lengthen new user learning curves
Bitsight is generally intuitive for professionals familiar with security ratings, with an interface offering clear vendor risk summaries. However, some advanced features require more expertise and time to leverage effectively, particularly when deploying Bitsight's separate modules for monitoring and risk assessments.
Black Kite's interface is designed around letter-grade dashboards and detailed risk findings for its range of quantification options offered. However, insights for each focused rating are not clearly segmented by audience and often bleed across the entire platform. This can make the relevance of platform insights less consistent for specialized users, even within teams.
Cyber risk data accuracy
ProcessUnity does not perform its own scanning. Instead, the platform relies on third-party integrations to provide external risk insights. As such, the accuracy of this data depends on the quality of information provided by these external solutions.
UpGuard's real-time data refresh rate ensures up-to-date and accurate vendor security posture calculations while also allowing users to initiate scans on demand.
Cybersecurity experts manually review all internal and vendor data leaks to remove false positives. Data leak insights are also supported with comprehensive contextualization for targeted and timely remediation responses.
SecurityScorecard offers extensive data collection across public-facing and dark web sources, though users occasionally report inaccurate attribution or misflagged IPs requiring support.
Bitsight is widely recognized for malware and botnet reporting, though attribution to hosting providers or shared IP ranges can lead to accuracy challenges requiring correction support.
The platform gathers data from a large set of OSINT feeds and uses standards-based scoring (MITRE, NIST, Open FAIR™) to reduce false positives. However, some users note occasional duplication or outdated issues that require manual dispute or re-validation
Vendor risk management features
ProcessUnity offers risk-tiering and ongoing oversight of critical vendors. Its Global Risk Exchange further expedites due diligence, especially for commonly adopted suppliers. Automated notifications, multi-level workflows, and built-in risk reporting help teams effectively manage large and small vendor portfolios.
UpGuard offers a natively integrated end-to-end workflow addressing the complete Third-party Risk Management lifecycle—from onboarding to risk management and ongoing monitoring.
SecurityScorecard's VRM workflow requires a separate module named Atlas for security questionnaire and risk assessment processes. This can introduce complexity into this process.
Bitsight supports third-party monitoring and risk workflows, including vendor onboarding, but relies on a separately licensed module for vendor risk assessments and workflows.
Although Black Kite offers document analysis features, the platform can be seen as primarily geared toward detecting and quantifying cyber risks rather than offering fully integrated VRM workflows.
Attack surface management features
ProcessUnity does not natively offer broad external attack surface discovery or IP-based scanning. Organizations needing continuous outside-in scanning or asset mapping will require a standalone ASM solution with additional integration setup as needed.
UpGuard provides continuous attack surface monitoring, identifying exposed assets, misconfigurations, and vulnerabilities. It maps internet-facing infrastructure, detects risks like expired certificates and open ports, and prioritizes threats for remediation. Clear, actionable insights help organizations reduce exposure and strengthen their external security posture.
SecurityScorecard offers views into an organization's attack surface by leveraging IP scanning and attribution of identified domains and assets. The platform's approach helps users identify potential weaknesses in their digital footprint that an attacker might exploit.
Bitsight's External Attack Surface Management module is designed to discover hidden assets, provide detailed digital asset insights, and detect vulnerabilities such as unsupported product versions. .
Black Kite uses OSINT data spanning domain records, subdomains, SSL certificates, and more to deliver visibility into a vendor's external footprint.
Security ratings
ProcessUnity does not provide native security ratings. Instead, it integrates with separate rating solutions where users can blend these external risk scores with ProcessUnity's assessment workflows.
Uses a proprietary scoring model from 0–950, updated daily, emphasizing current, empirical data. 
UpGuard's objective and transparent approach helps CISOs, security teams, and stakeholders reliably gauge a vendor’s actual security posture in near-real time.
Employs an A-F rating with a 0–100 scale, penalizing breaches and factoring patching cadences, though some risk categories could have a disproportional impact on scoring. Large-scale data collection across the clear and dark web ensures broad coverage, updated roughly every 10 days for IPv4.
Offers a respected rating system correlated with breach likelihood and is used widely by insurers and financial institutions. Observed security events influence scores, but shared IP misattribution can occasionally skew results.
Uses an A–F letter-grade rating based on standardized models (e.g., MITRE CTSA). The score is supplemented by a separate financial risk metric that ties vulnerabilities to potential financial impact, a key differentiator for stakeholders concerned with breach damage costs.
Customer support
Customers typically report responsive support and robust documentation aided by user communities and a partner network. Larger implementations might involve professional service engagements.
Known for world-class support across all tiers and customer-friendly guidance, UpGuard delivers proactive and prompt engagement to resolve customer issues quickly. Dedicated teams assist with both technical and strategic TPRM challenges.
Generally supportive for enterprise levels, with a community of free users. However, customers at lower licensing tiers report slower responses and less personalized support.
Bitsight provides reputable support, particularly for large enterprises with dedicated account teams. Smaller organizations may experience less responsiveness and find self-service documentation limited.
Black Kite's users report mixed support experiences: some find support teams responsive with weekly check-ins, while others cite slower resolution times and inconsistent follow-up on false positives and duplicate findings.
Workflow automation
ProcessUnity automatically categorizes risk assessments into tiers based on the scope and depth of questionnaires, reducing manual oversight. A centralized dashboard provides real-time visibility into each assessment's status and highlights any outstanding issues. This rule-based, event-driven approach ensures consistency, accelerates review cycles, and sustains a standardized approach to vendor onboarding and assessments.
UpGuard’s AI-powered Security Profile automatically identifies risks and control gaps, then generates contextualized, point-in-time assessment reports in minutes. It also provides a pre-configured (and adjustable) set of controls for two leading security frameworks: ISO 27001:2022 and NIST CSF 2.0.
Custom notifications simplify tracking of critical events and prompting of important follow-up actions.
The platform also facilitates automatic vendor tiering, labeling, and custom attributes based on questionnaire responses for faster vendor onboarding and improved TPRM scalability.
SecurityScorecard’s workflow automation features let users create rule-based triggers that automatically respond to security events, such as score drops, new high-severity issues, or breaches. Users can choose from a range of automated response actions, including alert activation, report sharing, and reassigning scorecards for further review
Bitsight integrates with SOAR platforms, allowing users to automate responses to newly discovered risks. However, advanced automation requirements, such as those addressing Vendor Risk Management workflows, require add-on services or third-party tools for complete automation.
Black Kite's Bridge™ module lets users automate vendor outreach and gather risk data during major security events, such as global-scale data breaches.
Artificial intelligence features
ProcessUnity leverages AI technology to enable faster completion times for vendor assessments. Further AI development is ongoing with automated screening and triaging of identified issues cited as the next focus areas.
UpGuard’s AI-powered platform streamlines the entire vendor assessment process.
AI evidence analysis combined with automated scanning immediately uncovers control gaps and risks. Each finding is accompanied by transparent, traceable citations so security teams can quickly verify sources and take action.
AI-generated risk assessment reports, which are typically produced in under a minute, help organizations rapidly communicate risks with stakeholders. This results in faster decision-making, more accurate and consistent reporting, and significantly reduced manual workloads.
SecurityScorecard offers a branded AI capability named HEID. HEID’s operational workflows are primarily geared toward SecurityScoreCard’s MAX managed service offering, with claims that AI can generate automated remediation and questionnaire requests as risks arise. SecurityScorecard claims that HEID AI is available as a backend capability for customers with non-service plans, and it is used in its algorithms for risk scoring and classification of issue criticality.
Bitsight offers a branded AI capability named Groma. Groma is primarily built to support improved risk scoring, identification and attribution of digital assets, and enhanced criticality classification of risk findings. Bitsight is additionally investing in AI development for TPRM workflows and threat detection capabilities. However, whether this will add to their Groma-branded capability or be released as integrated, separate offerings is unclear.
Black Kite offers an AI-based document scanner aimed at reducing manual questionnaire reviews and accelerating compliance mapping of vendor security postures. However, connectivity to workflows supporting other assessment operations (such as requesting further evidence via questionnaires or other documentation) is not supported without integrating with a separately deployed TPRM solution.
API and Integrations
ProcessUnity supports numerous connectors for external ratings, news feeds, and workflows into other platforms. These integrations let users connect TPRM insights into external and/or existing processes to support streamlined business operations.
4 stars
UpGuard provides a well-documented API enabling custom integrations, webhooks, and automation across common security and GRC tools. Its extensibility is straightforward, designed for rapid deployment and minimal setup friction. UpGuard also connects with over 4,000+ apps through a dedicated Zapier integration.
Streamlines remediation and monitoring by natively integrating with Jira, Service Now, and Slack.
Bitsight integrates with popular platforms like ServiceNow and Splunk, offering APIs for custom reporting and automation. Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more.
Bitsight integrates with popular platforms like ServiceNow and Splunk, offering APIs for custom reporting and automation. Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more.
While no exhaustive list of native integrations is publicly available, Black Kite generally supports exporting scan results to external systems.
Purchasing & Licensing Transparency
ProcessUnity does not publically disclose pricing information. Pricing reportedly includes a significant per diem cost base for "implementation hours" rather than a per-vendor unit cost base, as seen from most TPRM and Compliance Automation providers. Costs can rise based on complexity, the number of integrations, and the inclusion of advanced modules beyond the Global Risk Exchange.
UpGuard offers a freemium package for monitoring up to 5 vendors.
Also provides free access to an AI-powered vendor questionnaire management tool, Trust Exchange.
Pricing starts at USD 1,599 / month.
A 14-day free trial for paid plans is also available.
Public pricing information is not available. Offers a free plan and a 14-day free trial for paid plans.
Public pricing is not available. Does not publically offer a free trial.
Public pricing details are limited. Costs typically rise based on the number of monitored vendors, which can become significant for large supply chains. Some organizations report that the step up in licensing for “critical” vendors can be expensive.
Customers
Major customers include Abercrombie & Fitch Co., Live Nation Entertainment, ICON plc, and VyStar Credit Union.
Major customers include The New York Stock Exchange (ICE), Morningstar, TDK, PagerDuty, Hopin, and IAG. 
To learn more, read UpGuard’s customer stories.
Major customers include Symantec, Pepsico, Two Sigma, and Stony Brook University.
Major customers include Optus / Singtel, The University of North Florida, Snam, and PROSA.
Major customers include Morgan Lewis, Healthfirst, Navy Federal, and Maersk.
G2 rating
Accurate as of March 2025
4.5, based on 43 reviews.
4.5, based on 383 reviews. Named a G2 Market Leader for Third Party & Supplier Risk Management Software.
4.2, based on 75 reviews.
4.6, based on 44 reviews.
Currently not rated.
Security rating
X
950
/ 950
X
950
/ 950
X
950
/ 950
X
950
/ 950
X
950
/ 950
Competitor Comparison Guide

A transparent comparison of top solutions

ProcessUnity pricing overview

ProcessUnity does not publicly disclose detailed pricing on its website, though it offers flexible tiers for small-to-medium businesses and larger organizations. Most prospective customers must engage a ProcessUnity sales representative to request and receive a pricing quote. 

For smaller teams, ProcessUnity highlights an entry level bundle offered at a reduced cost with the potential of quicker deployment times. However, it isn't clear what the cutoff levels are where customers would be expected to deploy at standard costs. Organizations above SMB levels will likely see licensing structures more tied to "implementation hours." 

 ProcessUnity does not offer a free plan or a free trial.

Add-ons and additional costs

The following add-ons and services could increase final costs for ProcessUnity:

  • Global Risk Exchange Subscription: A fee may be in addition to "implementation hours" for access to ProcessUnity's library of pre-completed assessments
  • Advanced Integrations: Integrations to partner systems may be licensed separately.
  • Professional Services & Customization: Under the "implementation hours" model, complex workflow configurations, specialized training, or large-scale implementations can incur further costs.
  • Extended Feature Modules: Expanded capabilities such as AI workspaces may be available as premium modules or upcharges.

How does ProcessUnity's pricing compare to its competitors?

UpGuard

UpGuard's pricing starts at USD 1,599 per month. The solution natively integrates end-to-end TPRM workflows, a unique characteristic that saves users from having to purchase additional solutions to fill TPRM process gaps.

Organizations can begin with free access for monitoring up to five vendors (complete with basic risk ratings, assessments, and remediation tools). Its vendor questionnaire management and automation tool, Trust Exchange, is also available for free. A 14-day trial of the paid tiers is available for those seeking expanded functionality.

For more details, refer to UpGuard's pricing page.

Bitsight

Bitsight is often regarded as a premium security ratings provider, yet it does not publish its pricing information. While no free plan or standard free trial is available, organizations can receive a complimentary security rating and an industry benchmark report for an initial snapshot of their cyber risk posture. 

Prices can climb with add-ons such as additional entity monitoring, advanced analytics, or platform integrations, and some users have encountered unforeseen fees when expanding vendor counts or enabling premium features. 

SecurityScorecard

SecurityScorecard structures its pricing into various tiers, yet exact costs remain undisclosed and must be obtained by contacting the sales team. It offers a free plan limited to self-monitoring and a 14-day free trial of its Business Plan, which includes monitoring up to five organizations, daily notifications, and basic integrations. Once the trial concludes, it reverts to the free plan.

Paid packages scale from Business—suitable for monitoring a handful of vendors—to Enterprise, which adds robust compliance options, proactive alerts, and a dedicated Customer Success Manager. The highest level, MAX, offers a managed experience with hands-on vendor support, comprehensive board reports, and specialized guidance for large-scale supply chain security. 

Users can further extend functionality with add-ons like Attack Surface Intelligence, threat intelligence feeds, or high-volume API access, which could all incur additional fees. 

RiskRecon

RiskRecon does not disclose any pricing information but generally tailors costs to the size of a third-party vendor ecosystem. A 30-day free trial is available, which includes security ratings for up to 50 vendors. However, this trial automatically upgrades to a paid 12-month subscription if a written cancellation notice isn't provided within 15 days of the trial's conclusion.

OneTrust

OneTrust does not disclose pricing information. A free plan is not available and a free trial is not publicly offered. Costs can escalate based on factors such as the number of modules you choose, required integrations, and the extent of implementation services required.  

Add-on functionalities (e.g., consent and preference management, Vendorpedia for third-party risk, or AI governance tools) may add substantial monthly fees, and users have reported mid-contract price hikes tied to usage tiers. 

Black Kite

Black Kite does not disclose pricing information but aims to streamline budget planning by bundling essentials like onboarding, configuration, and user licenses into its core fees. However, some customers have reported higher-than-expected charges when increasing vendor counts or adding premium functionality (e.g., advanced analytics, Bridge™). 

There is no free plan or standard trial. Prospective customers can book a demo with sales to learn more about the platform's features and tiered service options. 

ProcessUnity reviews

Reviews of the SecurityScoreard platform and its top competitors, based on indendant third-party sources and customer insights.

Gartner Peer Insights
Overall ratings for the IT VRM Solutions market. Accurate as of January 2024
4.3, based on 96 reviews
5 stars
4.4, based on 160 reviews. Named a Representative Vendor in the 2022 Gartner Market Guide for IT VRM Solutions
4.5, based on 259 reviews.
4.5, based on 261 reviews
4.8, based on 159 reviews
G2 rating
Accurate as of March 2025
4.5, based on 43 reviews.
4.5, based on 383 reviews. Named a G2 Market Leader for Third Party & Supplier Risk Management Software.
4.2, based on 75 reviews.
4.6, based on 44 reviews.
Currently not rated.
Glassdoor
Accurate as of March 2025
4.2, based on 50 reviews.
4.4, based on 95 reviews.
2.7, based on 306 reviews.
3.8, based on 222 reviews.
4.8, based on 19 reviews.

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