UpGuard Subprocessors

UpGuard engages third-parties or service providers to assist UpGuard with its data processing activities which may include personal information.

Subprocessors used to provide services*

As of the effective date of the Addendum, Company may engage the following subprocessors for the provision of Services:
Subprocessor
Purpose
Location
Auth0, Inc
Authentication Gateway
United States
Google, Inc
IaaS; Google Cloud Platform to host the UpGuard platform
United States
Intercom, Inc
InApp support; external knowledge base
United States
MixPanel
Usage Analytics
United States
OpenAI
Generative AI functionality
United States
PostMark (Wildbit, LLC)
Email delivery service
United States
Segment
Data Infrastructure
United States
Sentry
Error reporting system
United States
Subprocessor
Auth0, Inc
Purpose
Authentication Gateway
Location
United States
Subprocessor
Google, Inc
Purpose
IaaS; Google Cloud Platform to host the UpGuard platform
Location
United States
Subprocessor
Intercom, Inc
Purpose
InApp support; external knowledge base
Location
United States
Subprocessor
MixPanel
Purpose
Usage Analytics
Location
United States
Subprocessor
PostMark (Wildbit, LLC)
Purpose
Email delivery service
Location
United States
Subprocessor
Segment
Purpose
Data Infrastructure
Location
United States
Subprocessor
Sentry
Purpose
Error reporting system
Location
United States

Service Providers in a Non-Production Role

As of the effective date of the Addendum, Company may engage the following service providers to support our internal teams (support, sales, finance, product) in managing your account with us.
Service Provider
Purpose
Location
Asana
Project and task management
United States
Churn Zero
Account management platform
United States
Dialpad, Inc
Cloud communication
United States
Docusign
e-signature
United States
Gong, Inc
Sales intelligence
United States
Hubspot, Inc
CRM
United States
IronClad
Contract Management solution
United States
Looker Data Sciences, Inc
Analytics platform
United States
Pandadoc, Inc
Quoting
United States
Slack Technologies, Inc
Online communication
United States
Subskribe, Inc
Quoting
United States
Typeform SL
Forms and surveys
United States
Xero Limited
Invoicing
United States
Zapier
Workflow automation
United States
Zoom Video Communications, Inc
Video conferencing
United States
Subprocessor
Asana
Purpose
Project and task management
Location
United States
Subprocessor
Churn Zero
Purpose
Account management platform
Location
United States
Subprocessor
Dialpad, Inc
Purpose
Cloud communication
Location
United States
Subprocessor
Docusign
Purpose
e-signature
Location
United States
Subprocessor
Gong, Inc
Purpose
Sales intelligence
Location
United States
Subprocessor
Hubspot, Inc
Purpose
CRM
Location
United States
Subprocessor
IronClad
Purpose
Contract Management solution
Location
United States
Subprocessor
Looker Data Sciences, Inc
Purpose
Analytics platform
Location
United States
Subprocessor
Pandadoc, Inc
Purpose
Quoting
Location
United States
Subprocessor
Slack Technologies, Inc
Purpose
Online communication
Location
United States
Subprocessor
Subskribe, Inc
Purpose
Quoting
Location
United States
Subprocessor
Typeform SL
Purpose
Forms and surveys
Location
United States
Subprocessor
Xero Limited
Purpose
Invoicing
Location
United States
Subprocessor
Zapier
Purpose
Workflow automation
Location
United States
Subprocessor
Zoom Video Communications, Inc
Purpose
Video conferencing
Location
United States

Affiliates

UpGuard affiliates may assist in the provision of Services and supporting our internal teams.
Service Provider
Purpose
Location
UpGuard Pty Ltd (ABN: 70 616 766 566)
Wholly owned subsidiary of UpGuard, Inc.
LEVEL 9, 45 Murray Street, Hobart TAS 7000
UpGuard India Private Limited (CIN: U52601UP2018PTC103668)
Wholly owned subsidiary of UpGuard, Inc.
201, Vikram Tower, 16, Rajendra Place, New Delhi, 110008, Delhi
Subprocessor
UpGuard Pty Ltd (ABN: 70 616 766 566)
Purpose
Wholly owned subsidiary of UpGuard, Inc.
Location
LEVEL 9, 45 Murray Street, Hobart TAS 7000
Subprocessor
UpGuard India Private Limited (CIN: U52601UP2018PTC103668)
Purpose
Wholly owned subsidiary of UpGuard, Inc.
Location
201, Vikram Tower, 16, Rajendra Place, New Delhi, 110008, Delhi

Due to the nature of our global business our third-parties and services providers may change from time to time. We will periodically update this page to reflect additions and removals to our list of service providers. If you are a Customer, you may subscribe to receive email notifications of updates to this page by emailing us at privacy@upguard.com.

*Under the terms of our Data Processing Addendum (DPA), a Customer may reasonably object in writing to the Processing of Customer Personal Data by a new Subprocessor within five (5) days following the update of this page. If a Customer does not object during this time period, the appointment of the new Subprocessor shall be deemed authorized by the Customer. If you are an UpGuard Customer and want to know more about our DPA, email us at privacy@upguard.com.

For more information on UpGuard’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please email us at support@upguard.com.

Posted: March 27, 2024