Bitsight vs CyberGRX

Compare the capabilities and features of Bitsight and CyberGRX. See which solution performs best across a range of categories.

Did you know UpGuard was voted #1 on G2 and has been for over two years?

Bitsight vs CyberGRX

See how they compare side-by-side.

Bitsight vs CyberGRX
Category UpGuard Bitsight CyberGRX
General summary
UpGuard manages cyber risk everywhere it lives: your vendors, your internet-facing attack surface, and your workforce. You get one platform that connects all three risk areas instead of separate tools and spreadsheets stitched together. A risk in one surfaces in the others automatically. A breached vendor flags your own exposure. A leaked employee credential links straight to the account and the vendor involved. AI handles the repetitive work of triaging alerts, reviewing vendor evidence, and completing questionnaires. That means lean security teams can run programs that would otherwise need much bigger teams. UpGuard fits mid-market teams, deploys quickly, and slots in without replacing what you already have.
Bitsight is a cybersecurity ratings platform that continuously monitors organizational and vendor security postures. It collects and analyzes data from multiple sources—including botnet and malware intelligence—to offer evidence-based risk insights. Bitsight also integrates with GRC and TPRM workflows, allowing teams to proactively mitigate threats across their extended supply chain. However, Bitsight's pricing structure can complicate scalability.
Provides a security questionnaire and vendor due diligence information exchange to help reduce the operational overhead of traditionally manual and point in time assessments.
Key strengths
UpGuard unifies vendor, attack surface, and workforce risk in one console. Customers describe finally seeing the whole picture, rather than paying for three tools that each cover only part of it. UpGuard also surfaces exposures that ratings tools and scanners miss, without the multi-week delay of a typical scan cycle. Lean teams can run the entire program without expanding headcount or adding a managed service.
In addition to risk monitoring, Bitsight employs analytical forecasting to estimate future security trajectories. It integrates with platforms like ServiceNow, JIRA, and PowerBI to suit more advanced workflows. This network of partnerships, coupled with strong institutional acceptance, reinforces Bitsight's profile with complex organizations.
Key weaknesses
UpGuard focuses on managing live, connected risk, not heavy, standalone compliance software. Full governance features, including policy and controls management, arrive later this year. Teams that need a mature governance, risk, and compliance (GRC) system of record today can run UpGuard alongside one for now. UpGuard also doesn’t translate risk into dollar figures. If financial risk quantification is a must-have, factor that into your evaluation.
Bitsight's pricing structures can quickly escalate operational expenses for TPRM programs and create complicated decisions regarding the extent of risk visibility that can be deployed for vendors within a supply chain. Customers additionally cite attribution challenges for risks and assets within shared IP and cloud environments, which require support request submissions to address. Monitoring and assessment capabilities are also separately licensed, which may increase purchasing complexity and limit end-to-end coverage to several vendors within supply chains.
Usability and learning curve
Teams deploy quickly and get up and running without an extended onboarding period. New employees can learn the interface without lengthy training. A single console consolidates workflows that would otherwise require multiple tools, reducing the ongoing burden of learning and maintaining separate systems. Operating the platform doesn’t require a professional services engagement.
Bitsight is generally intuitive for professionals familiar with security ratings, with an interface offering clear vendor risk summaries. However, some advanced features require more expertise and time to leverage effectively, particularly when deploying Bitsight's separate modules for monitoring and risk assessments.
Risks detailed on point-in-time vendor assessment coupled with continuous monitoring of inherent risk, threat intelligence, and risk scoring. The exchange model forces more frequent point in time assessments, as many as 2-3 times each year.
Cyber risk data accuracy
UpGuard’s data remains current. Vendor postures refresh continuously, and users can initiate a scan on demand instead of waiting for a fixed cycle. UpGuard attributes findings accurately, so teams do not spend weeks correcting assets assigned to the wrong company, a common issue with ratings tools. Threat Monitoring scans the open, deep, and dark web, along with social media, for leaked data, exposed credentials, and brand impersonation. AI filters out noise so the alerts that reach your team are worth acting on.
Bitsight is widely recognized for malware and botnet reporting, though attribution to hosting providers or shared IP ranges can lead to accuracy challenges requiring correction support.
Vendor risk management features
UpGuard runs the complete third-party risk management (TPRM) process in one platform: onboarding, assessing, remediating, monitoring, and reporting on vendors. Each vendor’s live external exposure and any linked leaked credentials appear directly within the vendor program, so teams can act on verified risk instead of relying on paperwork. AI-powered security questionnaires read vendor evidence and complete assessments automatically, cutting completion time by up to 95%. Instant risk assessments return a point-in-time report in under a minute, mapped to frameworks like ISO 27001 and NIST CSF 2.0.
Bitsight supports third-party monitoring and risk workflows, including vendor onboarding, but relies on a separately licensed module for vendor risk assessments and workflows.
Attack surface management features
UpGuard continuously monitors your internet-facing footprint. It maps assets, flags exposures such as misconfigurations, expired certificates, and open ports, and ranks remediation priorities. The UpGuard platform also detects typosquatting and lookalike domains set up to impersonate your brand before they’re used for phishing. Because attack surface monitoring runs alongside vendor and workforce risk, an exposed asset or leaked credential automatically links to the person and vendor involved. This gives teams visibility into both external exposure and vendor risk in a single view.
Bitsight's External Attack Surface Management module is designed to discover hidden assets, provide detailed digital asset insights, and detect vulnerabilities such as unsupported product versions.
Customer support
UpGuard supports every customer across all plan tiers, from the smallest plan to the largest. Support teams assist with both technical setup and larger program decisions. Customers frequently cite responsive, hands-on support as a reason they continue with UpGuard.
Bitsight provides reputable support, particularly for large enterprises with dedicated account teams. Smaller organizations may experience less responsiveness and find self-service documentation limited.
ProcessUnity (formerly CyberGRX) offers extensive community support sharing best platform and program practices via regularly updated podcasts, webinars, whitepapers, and strategic partnerships.
Workflow automation
Risk Automations turns a risk signal into action across the platform, with no code and no engineering ticket. On the vendor side, it automates onboarding from questionnaire data, triages vendor score drops, schedules recurring vendor reports, and opens remediation tickets in ServiceNow or Jira. On the threat side, a Breach Risk detection can trigger a workflow that alerts Teams or Slack and runs a system-level fix, like blocking a malicious IP or forcing a credential reset. This is the difference between a tool that reports on risk and one that resolves it.
Bitsight integrates with SOAR platforms, allowing users to automate responses to newly discovered risks. However, advanced automation requirements, such as those addressing Vendor Risk Management workflows, require add-on services or third-party tools for complete automation.
Artificial intelligence features
UpGuard’s AI performs specific, defined tasks, rather than vague “AI-powered” work. The AI Threat Analyst sorts and scores incoming threats across your attack surface, the dark web, and social media. It clears out approximately 60% of alerts as noise, so your team only reviews what matters. The same triage logic extends to vendor and workforce signals as well. Every AI result carries a citation back to the source, so your team can verify it before acting.
Bitsight offers a branded AI capability named Groma. Groma is primarily built to support improved risk scoring, identification and attribution of digital assets, and enhanced criticality classification of risk findings. Bitsight is additionally investing in AI development for TPRM workflows and threat detection capabilities. However, whether this will add to their Groma-branded capability or be released as integrated, separate offerings is unclear.
API and integrations
A well-documented REST API and webhooks let teams pull risk data into their own tools and trigger actions programmatically, without waiting on engineering support. For no-code work, Risk Automations adds more than 100 native integrations, including Jira, ServiceNow, Microsoft Entra, Slack, and Cloudflare. A Universal API Connector Node extends its reach to any open API.
Bitsight integrates with popular platforms like ServiceNow and Splunk, offering APIs for custom reporting and automation. Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more.
ProcessUnity (formerly CyberGRX) offers a fully functional bidirectional API.
Purchasing & licensing transparency
UpGuard publishes its pricing rather than hiding it behind a sales call. A free tier lets teams monitor up to five vendors and use Trust Exchange, UpGuard’s AI-powered questionnaire tool, at no cost. Paid Vendor Risk plans start at USD 1,750 per month, billed annually. Teams can start with one product and add others as they scale. One license covers both monitoring and assessments, so pricing doesn’t fragment across separate products.
Public pricing is not available. Does not publically offer a free trial.
ProcessUnity (formerly CyberGRX) lists typical engagements as starting at around $120,000 USD. This includes validated assessments data, and unlimited access to the CyberGRX Exchange.
Customers
UpGuard customers include Intercontinental Exchange (NYSE: ICE), Morningstar, TDK, PagerDuty, Hopin, and IAG. Read UpGuard’s customer stories to learn more.
Major customers include Optus / Singtel, The University of North Florida, Snam, and PROSA.
Major customers include Medibank Private, Mass Mutual, QBE, Solix, and McAfee.
G2 rating Accurate as of March 2025
More than 700 verified reviews give UpGuard a 4.5 out of 5 rating on G2. UpGuard also holds G2’s top ranking as the leader in Third-Party & Supplier Risk Management for 15 consecutive quarters. The 2026 G2 Best Software Awards recognized UpGuard as one of the Top 100 Global Software Companies. Among verified reviewers, 98% give UpGuard four- or five-star ratings, and 94% approve of its product direction.
4.6, based on 44 reviews.
4.5, based on 19 reviews.
Security ratings

Did you know UpGuard was voted #1 on G2 and has been for over two years?

Bitsight vs CyberGRX product overview

Learn more about the products and how they compare.

Overview

As outsourcing significant business functions is now common practice for most organizations, major third-party data breaches are rapidly taking over news headlines.

Ponemon Institute and IBM’s Cost of a Data Breach Report found the average cost of a breach has increased from $370,000 to $4.35 million, with third-party involvement listed as one of the main reasons. An eSentire surveyfrom the same year highlights that 44% of firms surveyed have experienced a significant data breach caused by a third-party vendor.

With Gartner reporting 60% of organizations as having 1000+ third-party relationships, effectively managing the cybersecurity risks they create and practicing vendor due diligence proves increasingly difficult.

Information security teams often also rely on manual risk reporting methods which are time and labor-intensive. Many organizations are now turning to automated third-party risk management (TPRM) solutions that automate data breach detection capabilities, provide real-time insights, and streamline remediation workflows.

We assess three TPRM solutions, BitSight, CyberGRX, and UpGuard, to help you make an informed decision before investing in the right solution for your needs.

BitSight Overview

BitSight Technologies is a Cambridge, MA-based company that aims to quantify the external cybersecurity posture of organizations using publicly accessible data.

BitSight’s security ratings are used by security and cybersecurity riskprofessionals to conduct due diligence research for Vendor Risk Management programs, private equity, M&A activities, and more.

Additionally, these security ratings are used for attack surface analytics, industry benchmarking, and the assessment of fourth-party risk.

BitSight UI

BitSight UI. Source: bitsight.com

CyberGRX Overview

CyberGRX is based in Denver, Colorado in the United States and founded by Fred Kneip in 2015. CyberGRX provides enterprises and their third-parties with a cost-effective and scalable approach to third-party cyber risk management.

It does this by collecting data and cyber risk assessments in a structured format and then sharing them on their information exchange platform. This allows assessors to quickly access information about a vendor while reducing the operational overhead for the vendor by reducing the number of similar questionnaires they need to fill out.

In December 2019, CyberGRX announced it had raised $40 million in Series D funding led by ICONIQ Capital.

CyberGRX UI

CyberGRX UI. Source: www.cybergrx.com

UpGuard Overview

UpGuard is a third-party risk and attack surface management platform that helps global organizations prevent data breaches, monitor third-party vendors, and improve their security posture. UpGuard’s platform uses proprietary security ratings, data leak detection capabilities, and remediation workflows to proactively identify security exposures. UpGuard’s all-in-one third-party risk and attack surface management software intelligently groups risks into six categories: website risks, email security, network security, phishing & malware, reputation risk, and brand protection.

Usability and the learning curve

Minimizing the amount of time and effort in learning to use a new solution is a critical aspect of delivering on any value proposition.

BitSight, CyberGRX, and UpGuard offer their services via SaaS and are accessible from web-based platforms that can help users monitor and manage vendor risks.

BitSight: Provides views of identified vendor risks enabling detailed reporting of vendors.

CyberGRX: Risks detailed on point-in-time vendor assessment coupled with continuous monitoring of inherent risk, threat intelligence, and risk scoring. The exchange model forces more frequent point in time assessments, as many as 2-3 times each year.

UpGuard: High-level summation of risk with the ability to drill down into precise technical details. Each risk is prioritized based on extensive research conducted by the in-house security team, and where possible remediation and protection suggestions are provided.

Capabilities

BitSight, CyberGRX, and UpGuard all help organizations stay informed about their vendors’ information security risks as part of a third-party risk management (TPRM) program.

Community support

Keeping informed on product updates and the latest cyber security developments is paramount, with new vulnerabilities and cyber threats emerging daily.

Customers need up-to-date resources and relevant insights to stay ahead of the curve and protect their organizations from emerging cyber risks.

The frequency of publication and presence of community engagement is a key indicator of a company’s mission, focus, and investment in its users.

BitSight, CyberGRX, and UpGuard offer comprehensive online resources to educate and inform customers.

BitSight: BitSight maintains regular blog posts and webinars covering security incidents, feature updates, and industry developments.

These efforts, along with an extensive network of partnerships, provide the resources security professionals need to identify the best security practices for their program.

CyberGRX: CyberGRX offers extensive community support sharing best platform and program practices via regularly updated podcasts, webinars, whitepapers, and strategic partnerships.

UpGuard: UpGuard Summit brings together a community of security leaders from leading companies, explores the future of security, and helps businesses stay secure.

The UpGuard cybersecurity and risk management blog is updated four times a week and the breach research blog has uncovered and secured some of the largest data breaches.

UpGuard’s free weekly Breach Newsletter informs 20,000+ subscribers of the latest global data breaches.

Release rate

Technology is always changing. New vulnerabilities are added to CVE on a daily basis, and attackers are constantly finding new zero-day exploits.

The speed at which a security platform can incorporate changes determines how well it can respond to new threats and customer requests.

Additionally, they should continue to update, adjust, and improve their threat detection methodology to reflect changes to the threat landscape.

BitSight: BitSight maintains regular blog posts and webinars covering security incidents, feature updates, and industry developments.

These efforts, along with an extensive network of partnerships, provide the resources security professionals need to identify the best security practices for their program.

CyberGRX: CyberGRX makes product releases throughout the year as needed and documents release notes monthly to help users understand and make use of beneficial changes.

UpGuard: UpGuard has adopted DevOps principles internally to develop, test, and release software continuously, ensuring fast, consistent, and safe releases.

UpGuard has a regular release rate every two weeks, with all features, changes, and improvements listed under UpGuard Release Notes.

Pricing and support

Cyber risk platforms can be expensive and the common use of opaque pricing policies often takes power away from the purchaser. With most services offering tiered licensing options and add-ons, finding a solution that fits your needs and budget can prove more difficult without transparent pricing.

BitSight: Bitsight’s pricing details are not publicly available.

CyberGRX: CyberGRX lists typical engagements as starting at around $120,000 USD. This includes validated assessments data, and unlimited access to the CyberGRX Exchange.

UpGuard: UpGuard has a fully transparent and publicly accessible pricing model which you can view here. If you have any questions, please email sales@upguard.com.

API and extensibility

Accessing the information in a cyber risk product outside of its graphical interface is important for integrated business strategies and consolidating data to a preferred system.

BitSight, CyberGRX, and UpGuard offer APIs.

BitSight: BitSight offers the ability for customers to extend security ratings through a Developer API. ** CyberGRX:** CyberGRX offers a fully functional bidirectional API.

UpGuard: Offers a standard API to pull data from UpGuard’s platform into other enterprise applications.

Third-party integrations

APIs are useful for technical staff, but not all information security teams have access to developers. In this situation, standard third-party integrations are an essential part of decision-making.

BitSight, CyberGRX, and UpGuard offer integrations into other platforms.

BitSight: Offers integrations with RSA Archer GRC, CyberGRX, OneTrust Vendorpedia, ProcessUnity, MetricStream, and more.

CyberGRX: Integrates with multiple GRC platforms (using connectors), visualization tools, ticketing systems, and SOC tools.

UpGuard: Integrates with Zapier to enable connections to 3,000+ apps; GRC platforms, ticketing systems like JIRA; VRM solutions like ServiceNow, and more.

Customers

BitSight: Customers include Optus / Singtel, The University of North Florida, Snam, and PROSA.** **

CyberGRX: Major customers include Medibank Private, Mass Mutual, QBE, Solix, and McAfee.

UpGuard: Major customers across highly regulated sectors include Accenture, New York Stock Exchange, Tech Mahindra, and Morningstar.

Security rating

BitSight: BitSight Security Ratings range on a scale of 250-900 with higher ratings indicating better security performance.

CyberGRX: Provides a quantification of information security posture based on a shared library of point-in-time risk assessments updated on a rotating basis.

UpGuard: Security rating scale of 0-950, ranked as A: 801-950, B: 601-800, C: 401-600, D: 201-400, F: 0-200. You can request your free security rating by clicking here.

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