What is Bill C-11?

Bill C-11 is a proposed cybersecurity law in Canada that mandates stricter customer data collection consent requirements.

Under C-11 businesses will be required to clearly detail how customer data will be used when collected. 

The primary objective of C-11 is to offer Canadian Citizens greater ownership of their private data. 

There are two primary implications of this reformed hierarchy:

  • Customers must be capable of retracting prior data collection consent within a reasonable time frame.
  • All instances of customer record storage must be permanently deleted when requested by a customer.
  • Organizations must inform customers when they store their personal data.

Key takeaways

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    Bill C-11 has not yet been passed as law.
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    If passed, C-11 compliance will be mandatory for retailers and entities processing customer data in Canada.
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    C-11 aims to reenact the Consumer Privacy Protection Act (CPPA). Because of this, C-11 will share the same penalty for non-compliance as CPPA, which is a fine of up to $10 million, or 3% of global revenue (whichever is greater).
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