Incidents & News feed

Current UpGuard customers rely on Identity Breaches to identify and notify employees who have had their credentials exposed in a third-party data breach. But not every breach impacts your organization nor do we have access to the details of every breach.

Prior to this release, these breaches that fall under this definition weren’t visible inside UpGuard nor were other important security-related events such as ransomware attacks or M&A activity. Even if these incidents don’t impact your organization, they provide important context that can feed into your risk assessment on a vendor.

Incidents & News is designed to provide you with a searchable, chronological feed of publicly disclosed data breaches and other security-related information such as cyber attacks, ransomware, malware, acquisitions, spin-offs, mergers, and more.

The feed is broken down into individual items that have a date, severity, type, impacted company, summary, and where applicable other related companies. At the top of Incidents & News, you’ll see three tabs that filter down results:

1. Incidents: Think data breaches, cyber attacks, ransomware, malware, etc.
2. News: Mergers, acquisitions, spin-offs, and other security-related news.
3. You and your vendors: Incidents and news related to you or your vendors.

By default, results that are shown are limited to the last twelve months but you can adjust this timeframe as you like.

Incidents & News is currently in closed beta and will be rolled out to all customers soon.

Learn more about Incidents & News here.

Improved questionnaire process for vendors

We’re rolling out an improved questionnaire experience for vendors to reduce the time it takes for you to get a complete and accurate questionnaire. The new page replaces, improves, and streamlines our previous questionnaire details page which vendors told us was confusing.

Vendors can now quickly start answering the questionnaire, track their progress, discover unanswered questionnaires, and see any associated remediation requests. Messages sent to vendors will now appear in the top right corner of their screen which makes it simple to respond to your queries.

The page has been split into three separate tabs:

1. Overview: Questionnaire metadata, progress, remediation requests, and unanswered questions.
2. Documents: Any attached documents
3. Timeline: The version history and timeline of the questionnaire

Learn more about UpGuard makes it easy for vendors answer questionnaires.

Better remediation reporting

Managing and reporting on your remediation activity gets harder as you scale. That’s why we’re excited to be improving the reporting functionality for Remediation Requests.

Remediation request tables now show the total number of active requests as well as a breakdown of the number of requests at each stage (in progress, awaiting review, completed, archived).

This makes it simple to keep track of your overall progress and to dive deeper into the requests that need your attention. We’ve also added support for exporting remediation requests to PDF or Excel, making it easy to share progress to internal stakeholders, auditors, and regulators.

Learn how to export your internal or vendor remediation activity here.

Other fixes and improvements

• Added Date Published field to Identity Breaches API
• Added Last Assessed field to Vendors API
• Improved Typosquatting results by adding support for commonly used prefixes and suffixes
• Improved performance of Domains in tree view
• There is now a task for when a questionnaire needs to be resent