When an auditor walks through your door, they aren't looking for a list of vulnerabilities; they're looking for proof that your Third-Party Cyber Risk Management (TPCRM) program is consistent, defensible, and robust.
Internal and external auditors evaluate the Vendor Risk Management process by testing evidence, but they do so with different goals. Internal audit’s role extends beyond compliance testing to assessing control design, effectiveness, and overall governance, while external auditors provide independent third-party assurance, traditionally for external stakeholders. In either case, deficiencies can have significant consequences, including regulatory findings, certification delays, or reputational and operational impacts.
The unfortunate reality is that a poor assessment process that doesn't meet the rigorous criteria of your internal or external auditor can result in findings or nonconformities that require corrective action. Internal audits may escalate these as significant deficiencies, while external auditors may withhold certification until the issues are remediated. Thankfully, there are some tried-and-true methods to ensure your next third-party security assessment is airtight under an auditor's eye, regardless of their scope.
This guide covers what auditors look for and outlines the key dos and don’ts when writing assessments that deliver a precise, confident analysis of your TPCRM program.
Understanding the different auditor expectations is crucial to crafting a risk report that aligns with their goals. For example, if a third-party vendor experienced a ransomware attack that encrypts data, potentially including your customers' sensitive information, both internal and external auditors will want to see that the incident was handled correctly and documented in your system of record. Their focus, however, will diverge.
The internal auditor focuses on future risk mitigation and process repeatability. They scrutinize the incident response to identify control failures and root causes, ensuring robust corrective actions are assigned, tracked, and validated to prevent recurrence. These findings often lead to essential process changes like control redesign, training requirements, or procedural updates to strengthen organizational resilience.
The external auditor focuses on compliance and external validation, and will sample incident evidence to verify that regulatory and contractual obligations were met by security leaders, such as timely breach notification in line with applicable data protection laws, like GDPR’s 72-hour rule. They also review remediation evidence, expecting a documented plan and confirmation that corrective controls are implemented and tested for ongoing effectiveness to secure future compliance.
Beyond a specific incident, both auditors also evaluate the quality of your overall assessment process, not just the write-up. They look for a consistent methodology, complete scope and tiering, traceable evidence, and risks mapped to adequate, working controls. They also check that findings lead to timely remediation or formally approved risk acceptance within appetite, all supported by a reliable system of record.
So, when writing a risk assessment for an external or internal auditor, the little details count. To ensure your report is airtight, consider these tips regarding what to include in your assessments and how they map to what auditors look for.
Effective risk assessment begins with precise scoping, ensuring that the assessment's focus directly aligns with the vendor engagement and the critical systems and data involved. A mismatch between the assessment's scope and the vendor's activities can render all findings irrelevant, leading to audit friction. Hence, tailoring assessments to specific contexts rather than a one-size-fits-all approach is critical.
A perfect illustration of this is with a payroll SaaS vendor. An auditor will expect the assessment to focus on key areas like HR data confidentiality, access controls (including SSO/MFA, least privilege), and encryption in transit and at rest. They will also verify the vendor’s SDLC and incident response capabilities, the security of their sub-processors, and that assurance reports like a SOC 2 or SOC 1 have a scope that matches your service, with your CUECs properly addressed. The assessment should not include a "laundry list" of irrelevant findings, such as network vulnerabilities or physical security at a third-party warehouse.
Getting this crucial first step right is the key to creating an audit-ready report that will stand up to scrutiny. Here are the dos and don'ts to ensure your scope is always on point.
The precise language used to articulate findings significantly impacts an auditor's perception of the report's credibility. Auditors are looking for evidence-based reporting that is free from speculation and directly linked to established control requirements and clear business impacts. Defensible language demonstrates a rigorous and factual approach to risk assessment and showcases the maturity of your TPRM program.
A clear way to see the difference is to compare two findings. Instead of writing that a vendor's "security is weak," a defensible finding would be "Observed the absence of multi-factor authentication for privileged accounts, which may indicate a gap against SOC 2 CC6.3’s objective for access control." The latter is precise, factual, and links the finding directly to an established framework.
The next time you work through your assessments and reports, consider these guidelines as you note your key findings.
A consistent and standardized report structure is the hallmark of a mature and reliable security program. Auditors expect repeatable processes, not ad-hoc narratives and haphazard workflows. A well-organized structure demonstrates program maturity but also facilitates a mature and robust risk management process.
A great example of this is a report that always begins with an Executive Summary that gives a high-level overview of risks and remediation status, followed by a Scope & Methodology section that outlines the review scope and the standards applied. This structure tells an auditor that your process is organized and repeatable.
To achieve this level of consistency, many teams are investing in automated solutions to enforce standardized workflows and reduce manual effort. These solutions not only manage the flow of information but, in the most advanced cases, leverage AI to automatically generate contextualized reports based on your compliance and risk management activities.
For instance, UpGuard's Instant Risk Assessments AI-generates stakeholder-ready risk assessment reports in under 60 seconds. The additional AI tailoring option allows customers to determine the length and technicality and enter a custom prompt, such as to generate report commentary to better match their intended audience. Reports are instantly produced with a consistent format, precise flow, and unified tone, removing the manual effort of rewriting or reformatting.
So, while your organization can adopt these automated solutions in the long run, let's discuss the actions you can take right now to structure your reports for a clean audit process.
The credibility of your risk management program is significantly enhanced when remediation plans are realistic and clearly aligned with operational business needs and formal audit cycles. Auditors want to see achievable remediation timelines that integrate seamlessly with your organization's regular review processes, and that you have a systematic approach to addressing identified risks. They also look for clear ownership and evidence that fixes were implemented and checked.
A remediation plan that simply says "fix immediately" is not credible. A better plan would be "Remediate within 30 days to align with GDPR Article 32 requirements and verify closure during the next quarterly vendor review." This approach ties the action to a business-relevant timeframe and a formal audit cycle.
So, remember these pointers when analyzing your list of findings and remediation plans for your next assessment report.
Beyond individual reports, auditors critically evaluate the overall consistency and maturity of the entire program. Auditors look to directors to demonstrate program maturity through documented governance, a standardized methodology with defined risk criteria, vendor inventory with risk-based tiering, evidence retained in a single system of record with re-performable audit trails, and clear mapping from risks to controls, remediation, and approved risk acceptance within appetite.
To put this in perspective, an auditor might test for inconsistencies between two like-for-like assessments. Divergent ratings for similar issues, without clear justification, indicate gaps and inconsistent application of risk criteria, which undermine comparability and governance of the method and are likely to be flagged as a program control deficiency..
This process can be time-consuming for the directors in the room. However, this is where automation becomes critical to audit success. Tools like UpGuard can provide standardized risk assessment scoping, workflow, report structure, and commentary language. Without having to touch any report, directors can easily enhance program maturity.
If you are not ready to adopt an automated platform, you can still reach audit-defensible outcomes by strengthening process controls. Here are the dos and don'ts that directors can look for prior to their next audit.
Writing an audit-ready risk assessment isn't about adding more pages or overly complex language. It's about creating consistent, defensible reports and tying them to a clear control scope. These reports become your program's best advocate. They demonstrate your maturity, prove your due diligence, and ultimately build trust with auditors, stakeholders, and customers.
By adhering to the dos and don'ts for writing your assessments, keeping a comprehensive checklist in your back pocket, and investing in robust automated solutions such as UpGuard's Vendor Risk (VRM) platform, you'll be ready for your next audit. The next time an auditor picks up your report, you won't have to wonder if they can trace the evidence, understand the finding, and see exactly how your team addressed it. Instead, you'll be confident that the answer to all of those questions is a resounding "yes."