Control Objectives for Information and Related Technologies (COBIT) is a framework created by ISACA for developing, implementing, monitoring, and improving IT governance and management of enterprise IT practices. The COBIT 5 framework is the latest edition, providing a comprehensive model that helps enterprises maximize the value of their information.
While ISACA describes COBIT 5 as “the globally accepted framework for optimizing enterprise IT governance”, it is used not just for IT governance but also for auditing, risk management, and ensuring that IT activities are aligned with business objectives.
The COBIT 5 framework encompasses principles and enablers that allow organizations to design a tailored governance system that fits their needs and strategic goals. It integrates and extends the scope of previous COBIT versions by linking business, IT, compliance, and risk management into a unified approach.
This post provides a free template for enterprises to ensure they and their vendors comply with the framework and uphold internal practices of COBIT 5 requirements.
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Security questionnaires are a vital tool in the assessment and management of information security within an organization. They help in identifying gaps in the security posture and in ensuring compliance with various standards, policies, and procedures. For organizations utilizing the COBIT 5 framework, a security questionnaire is important for the following reasons:
The COBIT governance framework follows five main principles, according to ISACA author Craciela Braga, CGEIT, CP:
Have all relevant information security policies been documented, communicated, and approved by the appropriate authorities as per COBIT 5 guidelines?
Are information security policies reviewed and updated on a regular basis to reflect the changing risk landscape and business requirements?
Are roles and responsibilities for information security clearly defined and aligned with COBIT 5's RACI (Responsible, Accountable, Consulted, and Informed) chart principles?
Does the organization conduct regular risk assessments in line with COBIT 5’s EDM03 (Ensure Risk Optimization) process?
How does the information security framework integrate with other processes and frameworks in use within the organization?
Has the organization established and maintained an information security strategy that is in alignment with its business objectives and consistent with COBIT 5’s APO02 (Manage Strategy)?
How does the organization ensure that IT security measures are aligned with overall business objectives as stated in COBIT 5’s EDM01 (Ensure Governance Framework Setting and Maintenance)?
Is there a process to evaluate whether the IT security investments are delivering the expected benefits as per COBIT 5’s EDM02 (Ensure Benefits Delivery)?
How does the organization communicate information security objectives and issues to its stakeholders to ensure ongoing alignment?
Are strategic planning activities for information security undertaken to ensure that they meet the objectives set forth in COBIT 5’s APO01 (Manage the IT Management Framework)?
Can the organization demonstrate efficient and optimal use of IT resources (people, infrastructure, applications) in supporting information security objectives, as guided by COBIT 5’s APO07 (Manage Human Resources)?
Are staff members and management provided with appropriate information security training as suggested by COBIT 5’s DSS02 (Manage Service Requests and Incidents)?
How does the organization manage external service providers to ensure they comply with the organization's information security requirements?
Is there a defined information security architecture in place that aligns with COBIT 5’s APO03 (Manage Enterprise Architecture)?
Does the organization have a formal risk management framework in place that is in line with COBIT 5’s APO12 (Manage Risk)?
Are there established processes for identifying internal and external information security risks in accordance with COBIT 5’s APO12 (Manage Risk)?
How does the organization respond to information security risks, and are these responses documented and managed per COBIT 5’s DSS05 (Manage Security Services)?
How does the organization define and communicate its risk appetite and tolerance levels in line with COBIT 5’s EDM03 (Ensure Risk Optimization)?
Are there regular audits or reviews performed to assess the effectiveness of information security controls as recommended by COBIT 5’s MEA02 (Monitor and Evaluate Control)?
Does the organization maintain and review metrics related to information security incidents in line with COBIT 5’s DSS02 (Manage Service Requests and Incidents)?
Are key performance indicators (KPIs) and key risk indicators (KRIs) used to measure and report on information security performance effectively?
How does the organization measure and monitor the performance of information security services in line with COBIT 5’s DSS04 (Manage Continuity)?
Has the organization implemented an information security management framework that is compliant with COBIT 5’s APO01 (Manage the IT Management Framework)?
How does the organization ensure the protection of sensitive and private data as directed by COBIT 5’s DSS01 (Manage Operations)?
Are access control policies in place and effective in managing who has access to what information, as per COBIT 5’s DSS06 (Manage Business Process Controls)?
Are processes for managing and responding to information security incidents defined and aligned with COBIT 5’s DSS02 (Manage Service Requests and Incidents)?
How does the organization manage the lifecycle of information, ensuring its confidentiality, integrity, and availability throughout its lifecycle, in accordance with COBIT 5’s DSS01 (Manage Operations)?
Does the organization perform a regular business impact analysis for information security events as part of COBIT 5’s DSS04 (Manage Continuity)?
What processes are in place for continuous improvement in information security practices as described by COBIT 5’s APO08 (Manage Relationships)?
What mechanisms are in place to obtain feedback on the effectiveness of the information security program and initiatives?
How does the organization manage changes to the information security program to ensure continuous improvement in line with COBIT 5’s BAI06 (Manage Changes)?